FACILITIES COORDINATOR

The Township of Champlain is seeking a dynamic and motivated individual to fill the position of Recreation Coordinator on a full-time basis.

Reporting to the Director of Parks and Recreation, the Recreation Coordinator is the primary point of contact for the public in accessing Township recreational services. This role involves managing facility scheduling and usage, planning and delivering community programs and events and overseeing event bar services. This position is also responsible for the administrative functions required to ensure that each space remains clean, safe, and welcoming for all community members and that related financial processes are carried out.

Duties and Responsibilities

1. Coordinates facility bookings, rentals & bar service. Main activities include:

• Managing bookings for municipal halls, indoor ice surface and sports facilities, including responding to inquiries, preparing agreements, coordinating schedules and communicating information to appropriate departments.
• Overseeing event bar services, including scheduling bartending staff, ensuring compliance with regulations, managing inventory and reconciling sales.
• Acting as primary contact for renters during events, addressing issues and ensuring a positive client experience.
• Coordinating schedules and tasks of contractors and volunteers.
• Ensuring that all recreation facilities meet health and safety standards and policies so that they are safe, clean, and appropriate environments for recreation activities
• Proposing improvements to processes, procedures and contract content as they relate to programs and facility usage.
• Maintaining and submitting rental insurance log information.
• Plans, develops and implements a variety of sports, recreation and community programs and events. Main activities include:

• Recommending new or modified programming, based on usage, feedback and best practices.
• Monitoring program related costs and supply levels
• Preparing reports and proposing procedural adjustments as needed.
• Coordinating with the Communications Department to ensure that community events and programs are effectively promoted to the public.

1. Receives and handles inquiries or complaints as the first point of contact for the public, residents, and patrons. Main activities include:

• Providing information and referring them to the appropriate department.
• Documenting and reporting all complaints, histories and incident reports.
• Following up on complaints and recommending improvements.

1. Performs clerical and administrative duties for the parks and recreation department. Main activities include:

• Answering phones and monitoring general departmental email inboxes
• Preparing correspondence.
• Maintaining physical and electronic records.
• Securing and maintaining department supplies and inventory.
• Maintaining financial operations related to the Department. Including the creation and maintenance of client accounts, issuing invoices, processing payments and completing deposits.
• Supporting grant application and budget processes, by tracking deadlines and assembling information.