Benefits
- Free parking
- Insurance
- Public transportation nearby
- Vacation
- Salary 50000.00 to 54000.00 $ per year according to experience
-
35.00 h - Full time
-
Permanent job
-
Day shift work
-
1 position to fill as soon as possible
Description
Our client located in Dorval is seeking a passionate and experienced Customer Relations Representative to join their dynamic team.
RESPONSIBILITIES:
- Ensure high-quality customer service in real time.
- Provide detailed quotes and ensure rigorous follow-up on orders and quote requests.
- Ensure precise processing to guarantee an efficient and error-free process.
- Build strong, positive relationships with customers, offering consultative solutions and personalized service.
- Demonstrate professionalism, enthusiasm, and courtesy at all times.
- Actively participate in internal projects as needed.
- Ensure customer data management.
- Follow, understand, and apply all procedures related to your role while staying attentive to communications from your managers.
Work environment
Requested skills
- 2 years of with a strong grasp of administrative tasks and customer relationship management.
- Experience in the financial sector.
- Perfect command of English and French.
- Excellent communication skills, with the ability to resolve issues quickly and effectively.
- Strong customer service orientation and the ability to build long-lasting, consultative relationships.
If you are organized, have a strong customer service mindset, and are looking for a stimulating work environment, this position is for you. Join a growing company and be part of a dedicated team!
*Bilingualism in French and English is required for this position. The role involves frequent collaboration and discussions with colleagues and partners across Canada & United States. These interactions require proficiency in both French and English to effectively perform the duties associated with the position.
Equal Opportunity Employer
This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Requirements
Level of education
College
Diploma
undetermined
Work experience (years)
3-5 years
Written languages
Fr : Advanced
En : Advanced
Spoken languages
Fr : Advanced
En : Advanced
Internal reference No.
VN DORVAL
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