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Senior Program Manager (PMP certified) to define governance and lead an enterprise IT transformation program including the implementation of ITSM tools (Se

Edmonton, AB
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Our client is seeking a Senior Program Manager to define governance and lead an enterprise IT transformation program including the implementation of ITSM tools (ServiceNow) and Jira.

This is a primarily remote role but occasional onsite work in Edmonton can be expected. Preference will be given to Edmonton candidates but is open to Alberta candidates.

Must Haves:

  • 8+ years' experience as a Program Manager overseeing enterprise programs related to IT Transformation
  • Hands on project delivery of an ITSM or IT transformation project
  • Ability to play dual role of Program Manager and Project Manager
  • Experience defining program direction, program roadmap and governance
  • Experience with business process redesign
  • Strong stakeholder management including presenting to steering committees and business sponsors while managing implementation partners
  • Working with both Agile and Waterfall teams for project delivery

Nice to Haves:

  • Experience rolling out ServiceNow across an enterprise
  • Experience implementing Jira (time and resource)
  • PMP certification
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Requirements

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Work experience (years)

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