Senior Program Manager (PMP certified) to define governance and lead an enterprise IT transformation program including the implementation of ITSM tools (Se
S.i. Systems
Edmonton, AB-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on April 21st, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our client is seeking a Senior Program Manager to define governance and lead an enterprise IT transformation program including the implementation of ITSM tools (ServiceNow) and Jira.
This is a primarily remote role but occasional onsite work in Edmonton can be expected. Preference will be given to Edmonton candidates but is open to Alberta candidates.
Must Haves:
- 8+ years' experience as a Program Manager overseeing enterprise programs related to IT Transformation
- Hands on project delivery of an ITSM or IT transformation project
- Ability to play dual role of Program Manager and Project Manager
- Experience defining program direction, program roadmap and governance
- Experience with business process redesign
- Strong stakeholder management including presenting to steering committees and business sponsors while managing implementation partners
- Working with both Agile and Waterfall teams for project delivery
Nice to Haves:
- Experience rolling out ServiceNow across an enterprise
- Experience implementing Jira (time and resource)
- PMP certification
Requirements
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