Junior IT Service Desk Analyst to provide A/V meeting room system troubleshooting and general Microsoft 365 administration support
S.i. Systems
Calgary, AB-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on November 19th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our client is seeking a Junior IT Service Desk Analyst to provide A/V meeting room system troubleshooting and general Microsoft 365 administration support
Office located in Strathmore (will be in-office). Part time hours. May require some weekend and after-hour support when needed (up to 10PM on weekdays)
Must haves:
- 1+ years in a Service Desk Analyst role or Office Assistant focusing on A/V meeting room system troubleshooting (Hybrid meetings)
- Experience with Microsoft 365 administration
- Strong communication and customer service skills with the ability to provide clear, friendly, and effective support to users
Nice to haves:
- ITSM and IT compliance experience
- Degree in Computer Science
Responsibilities:
- Provide on-site A/V meeting room support, with in-person, and hybrid meeting attendees
- Support general inquiries for Office 365
- Provide holiday IT service desk coverage, as-needed basis.
Requirements
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