Junior Deskside Support Technician to perform laptop configuration & deployments on-site
S.i. Systems
Ottawa, ON-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on August 13th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our valued client is seeking a Junior Deskside Support Technician to perform laptop configuration & deployment on-site
Initial 12-18 month contract- This role will be required to be on-site near St. Laurent in Ottawa, ON.
Responsibilities:
- Activities related to the provisioning of IT services to end users.
- PC computers imaging/build (Laptops, desktops, MacBooks, Ipad, etc.)
- Shipping and receiving of IT devices
- Manage/assist on the IT hardware inventory
- Prepare disposals for IT equipment (such but not limited to Hard-drives, computers (desktops, laptops, Macbook), printers, monitors and some other peripherals, small electronics, servers, etc.)
- Deployment and troubleshooting of Smartphones
- Support Return to Office initiative (Set up meetings rooms, workspaces area, provide training, create documents, etc.). Move IT equipment.
Must-have- Skills
- Experience as a Deskside Support / Technical Support Analyst
- Experience with Windows 10, and Active Directory (AD)
- Experience with configuring hardware (laptops, mobile devices, etc.)
Nice-to-have Skills
- Prior experience with HEAT help desk ticketing system
- MCSE and/or A+ certification
- Experience supporting Office 365 and OneDrive
Requirements
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