Personal Lines Account Manager

Our client is seeking a dynamic and results-driven Personal Lines Account Manager to join their growing team in Downtown Toronto. This role offers an excellent opportunity to manage a portfolio of personal insurance clients while providing exceptional customer service and developing meaningful relationships.

Benefits & Perks

• Competitive base salary in the range of $60,000 to $70,000 or more depending on experience
• Hybrid work flexibility with 2 days in office
• Comprehensive benefits coverage with 100% employer covered premiums
• RRSP matching program
• Professional development and strong internal growth opportunities

Responsibilities

• Manage and retain a growing portfolio of personal insurance clients
• Develop and execute account management strategies to increase client retention rates
• Conduct insurance needs analysis and recommend appropriate coverage solutions
• Process policy changes, endorsements, and renewals accurately and efficiently
• Maintain accurate records and documentation within the BMS system
• Collaborate with underwriting, claims, and support teams to resolve client issues

Qualifications

• 2-5 years of experience in an insurance brokerage setting in a personal lines service capacity
• Valid RIBO License
• Strong knowledge of personal lines insurance products and carrier/MGA guidelines
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and time management skills

At Aplin - together with our brands CompuStaff and Impact Recruitment - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.