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i24 Solutions de gestion d’appels

Junior IT Coordinator

3901 Jean Talon Ouest, Suite 200, Montreal,QC
  • 60000.00 to 65000.00 $ per year according to experience
  • 40.00 h - Full time

  • Permanent job

  • Day

  • 1 position to fill as soon as possible

Benefits


Join a dynamic team where technology is at the heart of our operations.

Are you bilingual (English/French), curious, and have a solid foundation in IT? Do you enjoy learning, solving problems, and getting involved in various aspects of tech support?

We’re looking for a motivated IT Coordinator who wants to grow into the role. You don’t need to have every skill from the start — we’re primarily looking for someone who is eager to learn and develop within the IT environment.

Rather than a seasoned expert, we’re looking for someone capable, versatile, and driven to expand their knowledge — all supported by a collaborative and encouraging environment.
The offered salary reflects this openness to candidates with varying levels of experience.


Work environment

Work environmentsi24 Solutions de gestion d’appels0
Work environmentsi24 Solutions de gestion d’appels1
Work environmentsi24 Solutions de gestion d’appels2
Work environmentsi24 Solutions de gestion d’appels3

Requested skills

Technical Responsibilities (Ideally Targeted, but Open to Learning)

Below is a profile of the responsibilities we hope to entrust to the person who will join our team. This is not a rigid checklist — if you have a solid technical foundation and a desire to learn, we’re ready to train and support you in developing these skills.

  • SQL Programming

    • Develop, maintain, and optimize SQL queries and scripts

    • Manage databases with a focus on integrity and security

  • Python Programming

    • Create and maintain Python scripts for CRM integration and automation

    • Troubleshoot issues and collaborate with users to improve functionality

  • Device Management via Microsoft Intune

    • Configure, monitor, and manage devices remotely

    • Ensure device compliance and security

  • API Integrations

    • Work with various partner systems through APIs

    • Versatility with different APIs is considered an asset

General Responsibilities (Developed Gradually Based on Profile)
  • Systems Administration

    • Manage servers, networks, and infrastructure in a hybrid environment

    • Perform updates, backups, and security checks

  • User Support

    • Provide bilingual technical support (hardware and software)

    • Train users and produce documentation

  • Project Management

    • Plan and deliver IT projects

    • Coordinate with vendors and partners

  • IT On-Call Rotation

    • Participate in an on-call rotation (approximately every other month)

    • Respond quickly to critical issues (not related to a single user)

Key Skills (Already Acquired or To Be Developed with Us)
  • Clear Communication (FR/EN)

    • Present technical information in an understandable way

    • Collaborate effectively across departments

  • Organization

    • Maintain up-to-date records of IT assets, licenses, and documentation

    • Manage time and priorities efficiently

  • Autonomy

    • Take initiative and solve problems proactively

    • Stay informed about current technology trends


Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.


Requirements

Level of education

College

Diploma

Aucun

In progress

Work experience (years)

0-2 years

Written languages

Fr : Advanced

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced