i24 Solutions de gestion d’appels
 
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Benefits

Check out all the great benefits we offer at i24 Solutions de gestion d’appels

Air conditioning

Air conditioning

Commitment to work-life balance

We all need balance in our life. It’s a “Yin Yang” thing. So at i24, we want you to be able to balance you work and private life. To help you with that, we offer flexible scheduling.

Commitment to work-life balance

We all need balance in our life. It’s a “Yin Yang” thing. So at i24, we want you to be able to balance you work and private life. To help you with that, we offer flexible scheduling.

Dental insurance

You’re never fully dressed without a smile, so we really want to help you wear one. We provide comprehensive dental insurance after working six consecutive months of twenty-five or more hours per week and we cover the full premium cost.



Dental insurance

You’re never fully dressed without a smile, so we really want to help you wear one. We provide comprehensive dental insurance after working six consecutive months of twenty-five or more hours per week and we cover the full premium cost.



Employee assistance program

There isn’t a wall between work life and our private life.  Personal stress finds its way into the workplace and work stress into the home. We want you to know there is assistance should you need to seek counsel. Our confidential Employee Assistance Program (EAP) is there for you where you need it.

Some of the services available under the EAP are:

- Coping with change - Helping in a crisis - Financial planning - Dealing with personal and work-related conflict - Sexual harassment - and many more. 

Employee assistance program

There isn’t a wall between work life and our private life.  Personal stress finds its way into the workplace and work stress into the home. We want you to know there is assistance should you need to seek counsel. Our confidential Employee Assistance Program (EAP) is there for you where you need it.

Some of the services available under the EAP are:

- Coping with change - Helping in a crisis - Financial planning - Dealing with personal and work-related conflict - Sexual harassment - and many more. 

Flexible hours Our call center is open 24/7 365 days a year. We offer flexible hours according to your availability and your needs. Our shifts can be between 6h00 and 00h00.

Over night shifts are available but require special training.

Flexible hours

Our call center is open 24/7 365 days a year. We offer flexible hours according to your availability and your needs. Our shifts can be between 6h00 and 00h00.

Over night shifts are available but require special training.

Free parking

Free parking

Insurance

Our team is entitled to a comprehensive selection of benefits after working six consecutive months of twenty-five or more hours per week.
The choice of benefits and coverage are established by your individual employment agreement.

Insurance

Our team is entitled to a comprehensive selection of benefits after working six consecutive months of twenty-five or more hours per week.
The choice of benefits and coverage are established by your individual employment agreement.

Lounge

Stress happens from time to time when you work in customer service so we built a Quiet Room to use when you need a little time to yourself. It’s available before, during or after your shift.
It’s equipped with two PC's, Wi-Fi internet access, smartphone charging docks, books, yoga mats and uh, candies.

Lounge

Stress happens from time to time when you work in customer service so we built a Quiet Room to use when you need a little time to yourself. It’s available before, during or after your shift.
It’s equipped with two PC's, Wi-Fi internet access, smartphone charging docks, books, yoga mats and uh, candies.

Paid sick leave

Getting sick sucks. Getting sick and losing income is stressful.  And stress isn’t healthy. We offer paid sick days the number of which depends on  to your length of employment with us and whether you work full or part-time. 

Paid sick leave

Getting sick sucks. Getting sick and losing income is stressful.  And stress isn’t healthy. We offer paid sick days the number of which depends on  to your length of employment with us and whether you work full or part-time. 

Public transportation nearby

We’re located at 3901, Jean Talon St. West Suite #200. We are situated just west of Côte-de-Neiges and 1.5 Km from Decarie Boulevard. We are served by two Métros: Namur (Bus #92) and Métro Plamondon (Bus #165). Free parking is available if you are coming by car. 

Public transportation nearby

We’re located at 3901, Jean Talon St. West Suite #200. We are situated just west of Côte-de-Neiges and 1.5 Km from Decarie Boulevard. We are served by two Métros: Namur (Bus #92) and Métro Plamondon (Bus #165). Free parking is available if you are coming by car. 

Social activities organized by the company

At i24, we like to celebrate our accomplishments, birthdays and our company milestones. We’re serious about fun. So if you like Halloween costumes, holidays and parties, you’ll love it at i24. (Warning. It helps to also like the colour orange – but it’s not mandatory.) 

Social activities organized by the company

At i24, we like to celebrate our accomplishments, birthdays and our company milestones. We’re serious about fun. So if you like Halloween costumes, holidays and parties, you’ll love it at i24. (Warning. It helps to also like the colour orange – but it’s not mandatory.) 

Telework

If you’re the type who likes to roll out of bed over the floor to your computer while balancing a coffee in hand, we can work with that. However, you will need to have worked with us for at least six months and meet certain performance criteria.

Telework

If you’re the type who likes to roll out of bed over the floor to your computer while balancing a coffee in hand, we can work with that. However, you will need to have worked with us for at least six months and meet certain performance criteria.

Vacation

Vacations are important. So we want you to take them.  We encourage our team to strive towards a healthy work/life balance. The number and choice of vacation days are allocated according to the length of employment. 

Vacation

Vacations are important. So we want you to take them.  We encourage our team to strive towards a healthy work/life balance. The number and choice of vacation days are allocated according to the length of employment. 

Years of service recognition

Years of service recognition

 

Learn more about i24 Solutions de gestion d’appels

i24, a 24/7 inbound call centre, serves a wide range of clients. We provide exceptional customer service to our clients’ callers. Note that these services do not include sales calls.

For example, we answer for service calls on behalf of plumbers or electricians or answer calls placed to medical clinics, employee assistance programs or even environmental emergency hotlines.

 

Find out more

Work environment

Work environment

We attach great importance to ensuring that our team is treated with as much respect and professionalism as we treat our clients.  Our core values - Excellence,...[Read more]
Career management

Career management

Lorsque nous intégrons un employé de talent, et que nous avons opportunité d’avancement pour celui-ci, nous n’hésitons pas !

Community involvement

Community involvement

I24 s’implique annuellement dans de nombreuses causes. Par exemple, nous sommes sponsor depuis plusieurs années pour la SPCA de Montréal, cumulons...

[Read more]
 

News

Our New Quiet room.
May 9th, 2018

Our New Quiet room.

We all need to take a break from a stressful situation or find a personal space at work where we can chill and hook up to WiFi for some "me" time. A healthy work culture recognizes the importance of l [...]
Montreal SPCA Gala Sponsor 2017
November 10th, 2017

Montreal SPCA Gala Sponsor 2017

As originally posted by our president Gary Blair "Hi, all Montreal Facebook friends and animal lovers! The SPCA annual Gala is coming up this November 9th! Check it out. It's one of the most fun fund [...]
BBQ 2017
October 9th, 2017

BBQ 2017

A la mi septembre eu lieu notre BBQ annuel afin de fêter la fin de l'été & de faire changement de nos opérations quotidiennes. BBQ, DJ, jeux, nous avons eu beaucoup de plaisir ! 

See more news >