Description
SUMMARY OF THE POSITION
The incumbent analyzes needs, designs and applies professional techniques in the area of administrative methods and systems to improve service delivery. Demonstrates project management capabilities.
SPECIFIC FUNCTIONS
System Management
• Manage the entry and update of parameters related to logistics.
• Provide continuous support for 2 major software within the service.
• Manage profiles and user rights listing for individuals with different roles.
• Development of new parameters and subsequent support, training, and documentation.
Training, documentation and support
• Conduct training sessions for new users during onboarding processes.
• Develop and maintain training documentation, including supplementary materials.
Data Management and Analysis
• Support the collection, analysis, and communication of data within the team, organization, and with partners.
• Monitors different dashboards and act to resolve or correct data entries.
• Continuous quality assurance process.
Reporting and Statistics
• Generate various reports and statistics.
• Produce and analyze statistics, indicators, performance measures, and dashboards, including financial analysis of organizational activities.
Administrative Support
• Contribute to the efficient daily administrative operations.
• Participate in the implementation of services and projects related to the Nomadis platform in collaboration with multiple partners.
• Contribute to the administrative project management of policies, information, files, actions, and meetings.
• Evaluate support needs for the department and recommend, develop, implement, and maintain an appropriate administrative system.
• Contribute to the department planning, either by directly supporting the coordinator or collaborating with designated staff.
• Assess reporting needs to support the administration department and recommend, develop, establish, and perform appropriate reports.
• Participate in the flow of information between departments in the organization.
• Support the coordinator in planning and preparing documents for presentation to committees and meetings.
REQUIREMENTS
Formation:
• Bachelor's degree in Administration, Arts and Humanities, Social Sciences, or other appropriate academic discipline.
Experience:
• Five (5) years of appropriate administrative experience in similar responsibilities;
• Experience in health informatics is an asset.
Knowledge and Capabilities:
• Knowledge of administrative systems, techniques, practices, data analysis, reporting and information systems;
• Knowledge of the MSSS network, policies and programs, and administrative rules;
• Knowledge of First Nations social service patterns, trends and issues (an asset);
• Ability to identify and analyze the needs of administrative systems Nomadis platform;
• Ability to develop programs, policies, procedures and other documents;
• Excellent teamwork skills;
• Strong problem-solving skills;
• Strong organizational, project management and communication skills;
• Ability to communicate theoretical and practical knowledge, applied to coaching and training;
• Knowledge of Nomadis
• Proficiency in the Office suite (MS Word, Excel, Project and PowerPoint) (possibility of testing);
• Knowledge of video conferencing software, MediSolution, (an asset).
Given the specific needs of the CBHSSJB for these positions, candidates with a combination of education/degree and relevant experience in the field of pay, may apply and be considered.
LANGUAGE
• Fluent in English and French;
• Fluency in Cree is an asset.
OTHER
• On call coverage: Weeknights and Weekends all day (08h00 to 22h00)
• Travel across communities as needed.
