Bilingual Multi Lines Field Adjuster

We are currently recruiting for a Bilingual Multi Lines Field Adjuster to join our team in Québec City, Québec. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will evaluate claims through loss investigation and negotiate settlements in accordance with provincial licensing requirements, while
adequate production levels and customer relationships. This is a field role, requiring regular travel to loss sites within the region. When not traveling to loss sites, work from home is available.

*This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis



Responsibilities:

• Investigation, collection and analysis of claims information
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Accurate recording, reporting and presentation of files
• Maintenance of accurate billing, and time and expense records
• Work with manager to maintain client relations

Qualifications:

• Personal and Commercial AMF license.
• Full professional bilingual proficiency in French and English.
• 3- 5 years of technical experience handling transportation & cargo claims
• Full professional bilingual proficiency in French and English.
• Post-secondary education in an insurance related field is an asset.
• Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims.
• Proficient in maintaining accurate and detailed activity, transaction and reserve records.

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