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Telecommuting

Bilingual Auto Desk Adjuster 2

Crawford & Compagnie (Canada) inc.

5100, R Sherbrooke E Ste 702, Montreal,QC

Salary To be discussed
35.00 h - Full time
Permanent ,Telecommuting job
Day shift work
Published since 1 day(s)
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1 position to fill as soon as possible

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Benefits

Dental insurance
Flexible hours
Free parking
Insurance
Pension plan
Telemedecine
Telework
Vision care insurance

Description

We are currently recruiting for a Bilingual Auto Desk Adjuster 2 to join our team in Québec. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters and legal council on a task basis.

*This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis.

Responsibilities:

Investigation, collection, and analysis of claims information.
Evaluates coverage, liability and quantum.
Negotiates, settles, finalizes claims.
Accurate recording, reporting and presentation of files
Maintenance of accurate billing, and time and expense records.
Work with manager to maintain client relations

Qualifications:

Bilingual (French & English)
Minimum 2 years of experience adjusting auto claims
Commercial Auto – first and third-party damage claims
Post-secondary education in an insurance related field and a full independent adjusting license
Commercial AMF License is required
Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims
Ability to handle claims within ON an asset

Requested skills

Proficient in maintaining accurate and detailed activity, transaction and reserve records
Advanced computer skills including Office 365 and Windows 10
Excellent telephone etiquette and courtesy
Excellent communication skills, must be a team player with a strong commitment to quality and customer service
Strong desk management skills including file diary management and adherence to client service level agreements. Continuous interaction with clients, claimants, and field staff for the exchange of information often requiring analysis of alternative courses of action.
Ability to provide direction on claims handling decisions and manage multiple stakeholder interests.
Works on progressively more complex claims

Commissions

Commissions or performance bonus program offered

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

Training

Diploma

DES

Completed

Work experience (years)

3-5 years

Written languages

En : Advanced

Spoken languages

Fr : Advanced

En : Advanced

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