IT Business Analyst – Digital Transformation

Permanent position | Full-time | Hybrid work mode | Based in Québec City

We are partnering with a well-established and rapidly growing Québec-based company in the industrial sector that is heavily investing in its digital transformation. To support this evolution, the company is looking to hire a structured and curious IT Business Analyst, who can effectively collaborate with various teams (IT, operations, and business).

As part of the IT department, you will act as the key liaison between developers and business units. Your mission: to analyze, structure, and document business needs in order to deliver concrete digital solutions aligned with organizational goals.

Key Responsibilities

• Gather, analyze, and document functional needs (from operations, business units, and IT)

• Review and optimize business processes (automation, efficiency, user experience)

• Write use cases, business rules, functional specifications, user guides

• Facilitate clarification and validation workshops with stakeholders

• Collaborate closely with developers and the digital transformation team

• Contribute to the technology roadmap and help prioritize initiatives

• Act as a facilitator between end-users and IT teams

Profile

• 2+ years of experience as an IT Business Analyst or Functional Analyst

• Background in private sector or SME environments (construction, industrial, logistics, etc.)

• Strong ability to structure information, document processes, and translate business needs

• Proactive, autonomous, and comfortable in fast-moving or less-structured environments

• Excellent communication skills in French (oral and written)

• Good understanding of the IT project lifecycle and a solution-oriented mindset

• Proficient with Microsoft 365 and documentation tools (e.g. Visio)

Offer & Work Conditions

• Permanent, full-time position (37.5 hours/week)

• Salary depending on experience

• Annual performance bonus

• Hybrid work model: 2 to 3 days per week onsite (Québec City office)

• 4 weeks of vacation

• Group insurance coverage

• Group RRSP with employer contribution

• Contribution toward ergonomic home office setup

• Free parking, coffee provided, friendly team environment

• And more!

Why Apply?

• Well-structured and growing IT team

• Direct impact on meaningful digital projects

• Evolving role within a human-focused, results-driven organization

• Close collaboration with both field teams and technical decision-makers

Only selected candidates will be contacted for an interview.