Delivery Lead Consultant - Health Solutions

Delivery Lead Consultant - Health Solutions

Aon is looking for a Delivery Lead Consultant in our Calgary or Toronto locations. This full-time role requires the successful applicant to work 3 days per week. 

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. 

What the day will look like

Delivery Lead Consultants are the day-to-day contact for our clients. They support with general benefits/rewards questions and coordinating with other business units as required to produce client deliverables. They partner with a Relationship Lead Consultant who is responsible for, among other things, expanding client relationships and managing internal financial reporting.

• Responsible for delivering the work (renewals, experience studies, specialty projects, etc.) outlined in engagement letters and other initiatives as agreed to throughout the course of a client relationship
• Project managing the delivery of work according to the scope of services and client expectations
• Identifying opportunities for additional revenue/services
• Understanding the work performed by Health Solutions
• Leveraging specialty resources (actuarial, pharma, wellbeing, etc.) as required
• Coordinating and scheduling all client meetings related to deliverables
• Supporting with annual planning meetings
• Developing partnerships with our Relationship Lead Consultants
• Expanding relationships with our other business lines (Wealth, Talent, and Risk)
• Coordinating onboarding of clients and establish protocols with carriers
• Client advocacy to resolve challenges with carriers or service providers

 How this opportunity is different

We are looking for a consultant who is responsible for the day-to-day account management of clients both in and out of Calgary. You will lead projects that are produced by Health Solutions’ internal business units to bring the best of Aon to our clients. Through your actions you will promote the value Aon delivers to our clients. 

Skills and experience that will lead to success

• Hands-on experience in the Health Benefits realm is required
• Post-secondary degree or diploma in Business, Commerce or similar area of focus is helpful but not required
• Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups
• High levels of Emotional Quotient/Intelligence (EQ) and eye for business
• Natural curiosity coupled with a positive mentality and approach to problem solving
• Life Insurance license will be required within 12 months if not already held