Quality Advisor

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY:

Reporting to the Assistant Director of Integrated Quality Management, the incumbent works closely with directors, managers and advisors from across the Integrated Quality Management and Patient Experience departments.

As part of an integrated approach to quality and patient safety management, this position aims to facilitate access to various data produced by the sector and to support their use at different levels of the organization, including the Board of Directors, Leadership Team, learning client programs and other working groups or committees.

To this end, the incumbent serves as a steward of quality-related data from the sector. They create analytical tools and contribute to analyses relating to safety, quality, accreditation, client satisfaction, etc. They are also responsible for programming and generating a variety of reports and scorecards for various stakeholders across the Network. They serve as system administrator for the iReport software and work closely with stakeholders on the configuration, optimization and extraction of data from Lime Health, OnboardQi, iReport and other software used within the sector.

Finally, the incumbent actively contributes to the implementation of various projects and initiatives related to quality, patient safety and patient experience.

REQUIREMENTS:

• Bachelor’s degree in business administration, humanities, social sciences, or any other relevant field;
• Minimum of three (3) years of experience in the healthcare sector;
• Experience in project management or process improvement considered an asset;
• An equivalent combination of education and experience may be considered;
• Good knowledge of the Microsoft 365 suite as well as other software used within the Network.
• Advanced knowledge of Excel and Power BI considered an asset;
• Good judgment, ability to establish links between data and identify trends;
• Good organizational skills and ability to manage multiple priorities while respecting deadlines;
• Excellent command of computer tools (e.g., advanced Excel, Power BI) and office software, with the ability to use them effectively;
• Ability to navigate complex database systems, perform analyses and produce reports;
• Ability to optimize the use of data management systems, ensuring their efficiency and suitability for requirements;
• Flexibility and creativity in performance of duties;
• Initiative in solving moderately complex problems;
• Dynamic, focused on achieving results and adopting best practices;
• Client focus and excellent communication and interpersonal skills;
• Ability to communicate ideas clearly and respect different points of view;
• Skills in research methodology and report production and analysis;
• Ability to work independently and as a team member;
• Physical ability to perform assigned duties;
• Good previous work history (performance and attendance);
• Adherence to professional ethics principles, to the Network management philosophy and organizational values;
• Compliance with the rules of confidentiality established by the Vitalité Health Network.
  
  
• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.