Technicien·ne en infrastructures TI

Ready to be the technological backbone of our organization?

As an IT technician, you will be at the heart of our digital infrastructure. Your role will be to ensure the availability, security, and performance of our systems, while actively participating in incident management, equipment maintenance, and technology projects.

In an environment where reliability is essential, your expertise and sense of innovation will have a direct impact on business continuity and success.

Join us to build robust solutions and advance our technologies into the future!

In this position, you will have the opportunity to:

• Participate in the diagnosis, resolution, and documentation of incidents related to servers, networks, cybersecurity, and internal applications
• Support the configuration, maintenance, and updating of network equipment (switches, routers, firewalls, industrial Wi-Fi)
• Contribute to the development and implementation of IT infrastructure projects (modernization, cybersecurity, systems integration)
• Collaborate with production teams to support connected industrial systems (OT/IT)
• Perform installation and maintenance work on software, utilities, workstations, operating systems, peripherals, and other equipment
• Respond to service requests (telephone or computer) by investigating, executing the appropriate procedures, diagnosing, and applying the required solution
• Update user profiles and their network and application access rights

Together, let's make innovation shine! Join our team!

With the following skills and qualities, you will be successful in this role:

• Rigorous and detail-oriented in applying procedures
• Autonomy and ability to manage priorities
• Team spirit and cross-departmental collaboration
• Clear communication and ability to explain complex concepts to users
• Responsiveness and effective stress management in critical situations
• Technological curiosity and willingness to learn
• Proactivity in finding solutions and improving processes
• Reliability and commitment to deadlines
• Excellent analytical and problem-solving skills
• Customer service and user satisfaction skills
• Ability to manage multiple tasks simultaneously

Technical skills

• Knowledge of Windows operating systems
• Proficiency with Microsoft Azure and Office 365
• Knowledge of TCP/IP protocol

Job requirements

• Degree in computer science or related field
• 2 to 5 years of experience in technical support or IT infrastructure

And these assets will strengthen your impact:

• Knowledge of Linux operating systems, VMware hypervisor, Fortinet equipment, Microsoft SQL Server and PostgreSQL servers
• Python or other programming languages
• Experience with SCADA solutions

Benefits designed to take you far!

• A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more)
• Group insurance with plans that adapt to your reality
• An RRSP with employer contributions for solid finances
• An employee and family assistance program (EFAP) and access to telemedicine services for a helping hand when you need it.
• A $2,000 referral bonus for choosing colleagues who are as dedicated to their work as you are!

And even more!

• A life outside of work thanks to sick leave, personal leave, and family leave
• Social activities to connect with your colleagues
• Support for your development to advance your career
• A healthy and safe environment and a health committee to ensure your well-being on a daily basis
• Discounts on our Kimpex products to fuel your passion for motorsports