IT Technician

Are you passionate about IT and looking for a role that highlights your problem-solving skills and ability to support users? Are you seeking a close-knit team and a stimulating work environment?

As an IT Technician, you will be responsible for providing support to users for the computer hardware, communication systems, and software used within the company (Windows, Office 365, and many others).

• Respond to users’ IT requests to support various infrastructures and software
• Configure, support, and manage the inventory of IT and network equipment (computers, printers, barcode readers, phone systems) and user software
• Manage user accounts for the network, email inboxes, and other software while ensuring the security of confidential data
• Conduct analyses to justify the purchase or replacement of IT equipment and prepare quotes from various suppliers
• Research hardware and software solutions to meet user needs

• DEC or AEC in Computer Science with a focus on networking
• Two (2) years of relevant experience
• Knowledge of LAN, WAN, WiFi, and/or VPN networks
• Familiarity with Windows 11 and Microsoft tools
• Experience with Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, etc.)
• Knowledge of VMWARE (an asset) or other hypervisors

• A flexible program tailored to your needs (flexible hours, compressed schedule, remote work, and more)
• Group insurance plans that adapt to your reality
• Employer-contributed RRSP to support your financial goals
• Employee and Family Assistance Program (EFAP) and access to telemedicine services for support when needed

• Social activities to connect with your colleagues
• Support for your professional development to help you grow your career
• A healthy and safe work environment with a health committee focused on your daily well-being