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Sika Canada Inc.

Costumer service repesentative

  • To be discussed

  • 35.00 h - Full time

  • Permanent ,Telecommuting job

  • Day

  • 1 position to fill as soon as possible

Apply Now

Benefits

Under the spuervision of the Plant Director and the Customer Service Manager, and in collaboration with the Customer Service Team Lead, a Customer Service Representative is responsible for managing the following tasks.

What to Expect:
  • Enter and receive orders, process payments, and transfer all information to the logistics team;
  • Verify, for each order, the received product and all related information, as well as any required documents;
  • Coordinate production activities and manage inventory levels;
  • Answer customer calls and assist them with their various needs;
  • Ensure customer satisfaction and, when necessary, coordinate returns and claims.

Qualifications:
  • Minimum of 2 years of experience in customer service
  • Strong computer skills (Microsoft Office Suite)
  • Experience with SAP and Salesforce is an asset
  • Bilingual (English and French), spoken and written — although French is not required outside the province of Québec.

What We Offer:
  • Regular Monday-to-Friday work schedule in a hybrid format (1 day at home, 4 days in the office).
  • Comprehensive benefits package with company‑paid premiums for the “Core” package.
  • Career development and training opportunities
  • Life insurance, disability coverage, and wellness program
  • Retirement savings programs, including an RRSP and a pension plan with employer contributions of up to 5%
  • Paid vacation and personal days
  • Employee discounts on Sika products
  • Tuition reimbursement for employees
  • Employee referral program

Work environment

Work environmentsSika Canada Inc.0
Work environmentsSika Canada Inc.1
Work environmentsSika Canada Inc.2
Work environmentsSika Canada Inc.3

Equal Opportunity Employer

This employer is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

Requirements

Level of education

High school

Diploma

undetermined

Work experience (years)

0-2 years

Written languages

Fr : Intermediate

En : Intermediate

Spoken languages

Fr : Advanced

En : Intermediate

Apply Now
Internal reference No.

REF10467F

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