Supplier Relationship Manager/Technology Vendor Manager - 75254

Supplier Relationship Manager/Technology Vendor Manager - 75254

Duration: 12 months

Location: Hybrid - Downtown Toronto (1 day/week)

Skills:

• 8+ years of relevant experience in vendor management (SW licenses, vendor hosted services, professional services)
• Knowledge of the supplier management life cycle and risk management.
• Past experience working in a technology related project delivery capacity such as business analysis, project management or an operational support function is an asset
• Possess general knowledge of technology infrastructure and business application software specific to Commercial Banking is an asset
• Client management expertise capable of building strong working relationships within a Technology team and other corporate functional areas
• University degree/college diploma preferably in business or technology related field of study.

Responsibilities:

• Develops, promotes, maintains and manages an assigned business/group vendor management program for the completion of contracts and partnerships with Technology suppliers/service providers.
• Responsible for the negotiation of third-party agreements with specific focus on technology related products and services; coordinates with legal, procurement and other stakeholders as required
• Builds effective relationships with internal/external stakeholders and ensures alignment between stakeholders; includes developing an understanding of technology's needs and expectations
• Influences and negotiates to achieve objectives; seeks opportunity to minimize costs
• Conducts analysis to inform recommendations; effectively communicate to all managerial levels
• Responsible for onboarding new vendors, including management of the risk assessments, providing sound judgement in the assessment process, acting as a subject matter expert for our technology managers
• Ensures compliance with the Bank's enterprise third party risk management policy
• Understands the Bank's risk appetite as it relates to outsourcing and supplier risk
• Provides on-going vendor management support to address quality and legal issues
• Acts as the lead in any vendor dispute that involves legal resolution
• Provides effective reporting to the CIOs and LTOs that will aid in the overall management of their contracts/vendors.
• Reviews draft contracts for risks and key terms, negotiating contractual language with suppliers
• Modifies, renews, terminates contracts as required.
• Responsible for financial forecasts for licensed applications; including validation of actual costs
• In conjunction with Project Managers and Senior Technology Officers, validates that funding is in place; understands financial treatments and provide guidance to managers in completing their forecasts
• Works with peers in overall financial management and risk management
• Broader work or accountabilities may be assigned as needed.