Sr. Product Owner/Manager - 78170

Line of Business: Rewards

Length of Contract: 10 months

Location: Downtown Toronto (Onsite)

The Product Manager of Chequing reports to the Group Product Manager of Chequing and is part of the Everyday Banking Products team in Canadian Personal Banking. This role is responsible to manage the portfolio of chequing products for retail customers.

The Product Manager develops and implements product strategies to drive sales of existing banking products, launch new products to market, optimize profitability and improve the customer experience. This role is responsible to optimize pricing and to attract balances. This role carries out competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. The Product Manager has P&L accountability and manages product risks.

The Product Manager collaborates with members of the Everyday Banking Products team, and with internal partners, such as Customer and Product Analytics, Leads Management, Marketing, Digital, Technology, Operations and Salesforce Effectiveness.

Key Accountabilities

1. Product Strategy

• Proactively identify and prioritize opportunities to improve the portfolio of products

• Develop the overall strategy and roadmap to improve capabilities and launch new products

• Establish priorities and drive the evolution of capabilities with key partners

2. Product Initiatives

• Lead the implementation of complex projects with large multi-functional teams, through ideation, requirements, implementation and change management

• Monitor progress against project plans to ensure completion

• Proactively solve issues and eliminate obstacles

3. Pricing and Campaign Management

• Optimize pricing to balance profitability and volume growth

• Develop, launch and manage initiatives to attract balances

• Measure the impact of pricing changes

4. P&L and Risk Management

• Explain financial results and forecast future performance

• Drive actions to improve profitability through data-driven decisions

• Manage risk, and support the evolution of policies, procedures, and controls

Qualifications

• 5+ years of experience in retail product management, as a bank employee or consultant

• Strong experience in product design, business casing, pricing, campaign management, technology project delivery, P&L and risk management

• Detail-oriented and understand the value of prioritization, so handling multiple priorities (and sometimes saying no!) in a fast-paced environment is a snap

• Must be able to liaise with stakeholders of various seniority, and translate current initiatives/strategies into a compelling story

• Able to present both current and future state deliverables to leadership

• Strong experience with Microsoft Suite [Excel, PowerPoint, Word, OneNote, etc]

• Must be able to understand how product management for the Chequing accounts can drive revenue for the Bank.

• Able to draw connections between existing roadmaps, and the bottom line or overall goal.

Skills

• Candidate must be able to work collaboratively with a team, as well as independently

• Able to take broad direction and self determine, and delegate as necessary.

• Distinctive problem solving skills and ability to think strategically

• Robust analytical skills

• Proven project management and change management skills

• Highly developed relationship management skills

• Ability to pivot in a fast paced environment

• Strong communications skills [verbal and written]

• Data driven decision making

• Influence skills - In-depth.

• Collaboration & team skills.