Sr. IT Application Specialist

Senior IT Applications Specialist

Required Skills/Experience:

- 5 - 8 years experience with Cloud Platforms (platform components, assembling applications, and run-time architecture).

- Advanced knowledge of ChromeOS, Windows and Linux OS installation, configuration, troubleshooting, and maintenance.

- Experience evaluating, selecting, and implementing AI-driven solutions and automations to improve efficiency and productivity.

- Understanding of machine learning concepts and their application in business processes.

- Ability to integrate AI tools with existing IT application systems.

- Advanced knowledge of SSO methodologies (SAML & LDAPS).

- Strong programming/scripting knowledge - Powershell, Python, Bash, etc.

- Expert in managing and supporting Linux-based environments.

- Experience with cloud computing platforms including Google Cloud, AWS, and Microsoft Azure.

- Experience with Zero Trust Architecture.

- Able to work well under pressure and respond to fast changing priorities and deadlines.

- Highly organized and able to manage multiple tasks and projects simultaneously.

- Excellent verbal and written communication skills.

- A strong team-player with the ability to engage with all levels of the organization.

- Strong technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).

- Entrepreneurial mindset and comfortable in a flat organization.

Responsibilities:

- design, configuration, implementation and maintenance of IT application systems.

- maintain a secure and highly available application environment.

- identifying and implementing features, functions and AI capabilities to support internal client business plans.

- investigating and troubleshooting application issues of a complex nature, identifying improvement in existing applications, and clearly

communicating these to the appropriate teams.

How you’ll succeed in this role:

- Taking initiative to identify problems and propose team projects that resolve them.

- Taking ownership of the design, planning, execution and testing for projects, enhancements and break/fix issues.

- Assuming End-to-end responsibility for designing, implementation and maintaining of application lifecycle.

- Working with teams to solve problems. Escalating problems that have a wider scope.

- Taking a more senior involvement in problem solving and encouraging team members to work through issues that have a narrower

scope.

- Establishing relationships with various teams to troubleshoot issues and develop long term solutions effectively.

- Designing, configuring, implementing and maintaining applications and service requirements while researching and establishing best practices.

- Leading and/or participating in projects as a technical subject matter expert.

- Analyzing new functionality in application releases to determine how it should be used.

- Create and maintain SOP’s for application portfolio including other technical documentation to be used by internal technical and non-technical teams.

- Manage Google Workspace within corporate system and service environment.

- Experience managing Mobile Device Management (MDM) solutions.

- Zero Trust Architecture management.

- Ability to effectively prioritize multiple requests, projects, and activities typically working under pressure.

- Participate in an after-hours on-call shifts.