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Senior ServiceNow Developer to build custom automation, integrations, and support real-time routing and case logic

Vancouver, BC
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

S.i. Systems municipal client is looking for a Senior ServiceNow Developer to build custom automation, integrations, and support real-time routing and case logic


6 month contract to start, possibility of extension/ conversion to permanent employee. BC candidates only. Hybrid (once a week onsite)


Must Haves:

  • Advanced JavaScript + Glide API expertise
  • Experience with business Rules, Script Includes, Flow Designer, REST API integrations
  • Hands-on experience with OpenFrame and CTI adapters (or ServiceNow Voice scripting)
  • Scoped app development and UI customization in Agent Workspace
  • Custom assignment logic, dynamic SLAs, and performance optimization
  • Experience with asynchronous processing (e.g., QueueHandlers, EventHandlers)
  • Comfortable with debugging, unit testing, and code documentation


Nice to have:

  • CSM (Customer Service Management) module experience
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Requirements

Level of education

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Work experience (years)

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Written languages

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Spoken languages

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