Senior Scrum Master to support two Agile squads

We are looking for a Scrum Master to support two Agile squads. Responsible for a development team, the Scrum Master will act as a facilitator, guiding cross-functional squads in applying Scrum framework principles, with strong knowledge of other Agile frameworks such as Kanban and XP.

As a Scrum Master, you will play a facilitator role with members of your tribe, helping guide them toward agility and supporting their communication with the Product Owner. You will be at the heart of a team whose mission is to transform and continuously improve the features of our policy management application.

You are passionate about building software products, want to make an impact and contribute to the success of the team, enjoy working in a constantly evolving environment, thrive on challenges, embrace change, and have solid experience delivering products in an Agile environment.

Location: Montreal, QC (2020), Laval, QC

Start Date: 2026-04-13

End Date: 2026-10-16

Must Haves

• Comfortable with Atlassian tools such as Jira and Confluence.
• Knowledge of Jenkins and CI/CD pipelines
• Familiarity with SOAP, REST APIs, automated testing, integration, and continuous delivery processes
• Knowledge of GitHub
• Bilingual

Responsibilities

• Act as a servant leader for the team and facilitate planning, team learning (reviews and retrospectives), and process adaptation to ensure high-quality teams and solutions.
• Facilitate Scrum ceremonies (backlog grooming, sprint planning, retrospectives, daily stand-ups, etc.).
• Remove impediments or guide the team in removing them, especially when they block completion of committed sprint work.
• Monitor and report on daily activities, including team velocity and sprint/delivery progress.
• Act as a mediator in conflicts between team members (focused on technical quality) and the Product Owner (focused on delivering more features).
• Serve as an expert in Agile methodologies and practices.
• Guide the team and organization on how to use Agile best practices and tailor processes to support the team.
• Coach and mentor teams to reach higher levels of performance, maturity, and autonomy.
• Facilitate communication, improve transparency, and promote information sharing.
• Support and educate the Product Owner, particularly regarding backlog health.
• Collaborate with other Scrum Masters.
• Participate in Scrum Master communities of practice.
• Work with directors and project managers to determine sprint priorities.
• Be capable of handling complex initiatives, managing difficult and conflict situations.
• Act as a driver of change at the departmental level by bringing new ideas and influencing stakeholders.
• Monitor and report Agile metrics (cycle time, lead time, velocity, etc.) that measure team effectiveness and efficiency.