Senior QA Analyst to support the testing for a Microsoft Dynamics 365 Online implementation

Our enterprise client is seeking a Senior QA Analyst to support the testing for a Microsoft Dynamics 365 Online implementation.

Working model: 100% remote contract (open to candidates across Canada, ideally Western Canada)

Duration: Initial 1-year contract to start, with a possibility of extension.

Must-Haves:

• 7+ years' of professional experience as a QA Analyst in enterprise environments
• Proven experience testing Microsoft Dynamics 365 CRM solutions (at least 2 implementations)
• Experience with Azure DevOps or similar test/defect management tools.
• Expertise in functional, regression, integration, and UAT methodologies.
• Experience testing Power Platform solutions
• Strong understanding of Model-Driven Apps and Power Pages portals.

Nice-to-Haves:

• Experience in public sector or higher education environments.
• Experience testing complex financial logic (multi-currency, tax, refunds).
• Experience with automation tools (Playwright, Selenium) for Power Platforms.
• Familiarity with Power Automate and cloud-based notification workflows.

Key Responsibilities:

• Develop and maintain the overall QA testing strategy for the Dynamics 365 CRM online solution and implementation
• Review business requirements and user stories to define test scenarios and acceptance criteria.
• Create and maintain test plans, test cases, scripts, and data sets in Azure DevOps
• Validate Security Roles and Field-Level Security to ensure data privacy and compliance.
• Test User Access Levels across internal D365 users and external portal users (Power Pages).
• Participate in Sprint Planning, Backlog Refinement, and Sprint Reviews.
• Log and manage defects in Azure DevOps with clear reproduction steps and severity levels.
• Prepare UAT cycles and provide guidance/documentation to business stakeholders.
• Monitor testing progress and provide daily reporting on coverage, defect status, and release readiness.