Senior Instructional Designer to lead the redesign of current training programs and develop new content for a contact centre modernization project.
S.i. Systems
Edmonton, AB-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on July 22nd, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our client has a requirement for a Senior Instructional Designer to redesign training programs and develop new content for a contact-centre modernization project.
Duration: 1-year contract
Must Have:
- 5+ years of experience in Instructional Design with a focus on updating or overhauling legacy training programs
- Proven experience in applying adult learning theory and instructional design models in practical settings
- Capability to create a wide range of materials including facilitator scripts, participant guides, storyboards, e-learning, and assessments
- Proficiency with e-learning authoring tools such as Articulate Storyline, Rise, Captivate along with familiarity with LMS platforms like Dayforce, Moodle, Cornerstone, and TalentLMS
- Knowledge of accessibility standards (WCAG 2.1, AODA) and DEI-aligned learning practices.
- Experience in developing interactive training materials, including Scorm Files
Requirements
undetermined
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undetermined
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