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Senior Business Systems Analyst to conduct systems process analysis, integration assessments, and preliminary cost/benefits analyses for MS Dynamics CRM (S

Toronto, ON
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Starting date : 1 position to fill as soon as possible

Our Financial services client is seeking Senior Business Systems Analyst to conduct systems process analysis, integration assessments, and preliminary cost/benefits analyses for MS Dynamics CRM (Sales & Marketing)

1 year contract with a strong likelihood of further extensions, Remote - BC & ON (PST hours).


Must Have:

  • 7+ years of experience as Business Systems Analyst and supporting Microsoft Dynamics CRM (Sales, Marketing) initiatives
  • Must have a strong sense of business process and provide best practice strategies for OOTB Microsoft Dynamics CRM
  • Experience with Microsoft Power Platform (Power Apps, Power automate, Power Virtual agents/chatbots)
  • Experience in working with Azure DevOps and good understanding of agile practices & Jira for project/solution delivery
  • proactive, self-motivated and strong in time management and should take ownership of end to end closure of an issue
  • Demonstrate ability to work in a team and to lead and manage the members when needed
  • Post-secondary education in a related field (i.e. Computer Science or IT) or equivalent combination of education and experience


Nice to have:

  • Microsoft D365/Power Platform Certification preferred (Ex: PL-200, PL-600 etc.)
  • Knowledge of Banking industry
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