Senior Training Lead to create a training portfolio for IT & OT projects, including facilitating training strategies, documentation and sessions utilit

Our client is seeking a Senior Training Lead to create a training portfolio for IT & OT projects, including facilitating training strategies, documentation and sessions utilities sector.

Calgary based candidates. 3 days a week in office (Tues, Wed, Thur), free parking provided.

Must Have:

• 6+ years Training Lead experience supporting concurrent projects within different domains (IT, OT, Integrations, COTS, etc.)
• Experience creating training strategies, documentation and facilitating user training (user manuals, e-learning modules, job aids, reference guides)
• Technical Writing experience
• Experience with Stage Gate lifecycle

Nice to Have:

• Utilities experience
• Microsoft Suite Experience (Office, Visio, PowerBI etc.)

Responsibilities:

• Successfully engage, drive, and facilitate multiple initiatives and deliverables simultaneously as assigned by the IT/OT PMO including eliciting requirements, translating and developing specifications (Business, Functional, Non-Functional, usability, data and reporting).
• Develop and manage all aspects of a comprehensive training strategy for IT projects, considering the unique needs of different user groups.
• Design and create training materials, including user manuals, e-learning modules, job aids, and reference guides.
• Conduct training needs assessments to identify skill gaps and tailor training content accordingly.
• Plan and execute end-user and train-the-trainer training sessions, ensuring effective knowledge transfer.