Secret Cleared BMC Remedy resource to for maintaining and developing ITSM-related solutions, services, best practices, and reporting capabilities to meet t
S.i. Systems
Ottawa, ON-
Number of positions available : 1
- Salary To be discussed
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Contract job
- Published on September 16th, 2025
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Starting date : 1 position to fill as soon as possible
Description
Our public sector client requires a Secret cleared BMC Remedy resource to for maintaining and developing ITSM-related solutions, services, best practices, and reporting capabilities to meet the IT service offering needs of the department.
Responsibilities:
- Participate in the process of migrating / modernizing some of the legacy remedy applications into a new ITSM platform
- Participate in the process of migrating the current ITSM platform to a new ITSM platform
- Provide technical advises regarding ITSM related situations
- Propose technical solutions to ITSM related problems and challenges
- Maintain, troubleshoot, and support the current legacy remedy systems and its custom applications
Must have:
- Experience responding to user requirements, using BMC ITSM system (Remedy 9.1 or newer)
- Experience with BMC Developer Studio
- Valid ITIL v3 Certification
Requirements
undetermined
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undetermined
undetermined
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