Release Manager - 77512

Release Manager - 77512

Line of Business: Engineering

Length of Contract: 14 months

Location: Fully onsite (Ideally Scarborough Office but can be another location close to the candidate)

Is this role remote?: - possibility of changing

Resource will be Furloughed

Canadian Stat Holidays (business day before and business day after)

2 weeks at the the Year End (last week of December\first week of January)

A Release Manager role needed to drive the implementation in storage refresh and other IT operations. Individual will be responsible for the planning, scheduling, and coordination of storage migrations in lower to production environments. They will ensure that releases are delivered on time, with high quality, and minimal disruption to existing systems. This involves overseeing the entire release lifecycle, from planning and development to testing and deployment.

Key Responsibilities:

• Planning and Scheduling:

Defining release cadences, creating release schedules, and coordinating activities across different teams (development, testing, operations).

• Release Coordination:

Managing the release process, including tracking progress, identifying and mitigating risks, and ensuring adherence to timelines and quality standards.

• Communication and Collaboration:

Effectively communicating release plans, changes, and progress to stakeholders, and facilitating communication between teams involved in the release.

• Risk Management:

Identifying potential risks associated with releases and developing mitigation strategies to minimize their impact.

• Quality Assurance:

Ensuring that storage releases meet quality standards through testing and validation processes.

• Change Management:

Managing changes to the production environment during releases, ensuring minimal disruption and proper rollback procedures.

Knowledge of Service Now and Jira

ITIL certified an asset

• Continuous Integration and Continuous Delivery (CI/CD):

Supporting and contributing to the implementation and improvement of CI/CD pipelines to streamline the release process.

• Stakeholder Management:

Building and maintaining relationships with stakeholders across different departments to ensure alignment and effective communication.

• Project Management:

Ability to plan, organize, and manage complex projects with multiple dependencies and timelines.

• Technical Knowledge:

Storage knowledge an asset

• Communication Skills:

Excellent written and verbal communication skills to effectively convey information to technical and non-technical audiences.

• Problem-Solving:

Ability to identify and resolve issues that arise during the release process.

• Adaptability:

Ability to adapt to changing requirements and priorities in a fast-paced environment.

• Stakeholder Management:

Ability to build and maintain relationships with stakeholders from different teams.

• Risk Management:

Ability to identify, assess, and mitigate risks associated with storage releases.

Must Have Requirements:

• General knowledge in Enterprise Infrastructure - compute, network and storage (minimum 5 years)•

• Deep knowledge in Change Management process

• Knowledge of ServiceNow ITSM platform

• ITSM certified preferred

Skills:

• Good communication skills (written and oral)

• Ready to learn and adapt

• Able to coordinate and run meetings and push for a desired outcome

• Able to problem solve on their feet

• A go getter attitude

• Abe to tell management potential issues and bad news

Nice To Haves:

• PMP

• Knowledge in JIRA, Confluence and Scrum is a plus

Interviews:

• 1st round virtual - with HM - 30 mins

• 2nd round virtual - with HM & Director- 30 mins