Junior Training Systems (Learning) Analyst (5+ years) to support learning reporting and analytics across enterprise LMS platforms

Our energy sector client is seeking a Junior Training Systems (Learning) Analyst (5+ years) to support learning reporting and analytics across enterprise LMS platforms

Contract, Calgary, Onsite, Working Hours: MST

Must Haves

• Hands-on experience administering and supporting an Learning Management System (Workday Learning) with role-based security and user support
• Proficiency in Power BI operations including publish/refresh cycles and troubleshooting across multiple data sources
• Strong reporting and data analysis capabilities interpreting learning data and identifying anomalies
• Experience managing ServiceNow ticketing or intake processes and supporting audit reporting
• Bachelor’s degree in Business, Information Systems or equivalent experience/certification

Nice to Have

• Experience with SuccessFactors reporting and learning data integration across platforms
• Exposure to automation and continuous improvement tools for streamlining reporting processes
• Familiarity with HR/learning data models and compliance reporting standards
• Experience administering SharePoint or Teams sites for knowledge management

Responsibilities

• Run, maintain, and troubleshoot learning reports and dashboards within LMS environments
• Manage monthly refresh and publication cycles for dashboards and restore failed schedules
• Execute recurring compliance reporting and coordinate required data extracts
• Provide day-to-day operational support for reporting issues and access requests
• Handle ticket management through established service queues including triage, resolution, and escalation
• Maintain and review access roles, job aids, and documentation for LMS governance support
• Communicate process updates and contribute to internal procedures and automation improvements

Join a team within a leading energy organization focused on enhancing workforce development through advanced learning technologies. This role provides operational and reporting support for enterprise Learning Management Systems, including Workday Learning and SuccessFactors. The successful candidate will manage data accuracy, reporting processes, and dashboard troubleshooting while ensuring compliance and audit readiness. This opportunity offers strong exposure across HR systems and collaboration with multiple business partners within Calgary’s training centre of expertise.