Intermediate Content Designer with figma experience to support the digital channel experience team with one of our major banking clients- 40603

Intermediate Content Designer with figma experience to support the digital channel experience team with one of our major banking clients- 40603

Location Address: Toronto/Hybrid: 3 days/week on site

Contract Duration: ASAP to 10/31/2026

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week

Story Behind the Need

Business group: Digital Channel Experience, Commerce

Project: This person would be joining the Commerce Experience team, a cross-functional team responsible for managing all aspects of the Scotiabank.com website.

As a Content Designer, you will greatly influence the content design of digital experiences that touch millions of Scotiabank clients daily. Your knowledge and expertise on digital project teams will ensure content and design meet business objectives and user needs, creating great user experiences. The role involves content strategy/content audit.

Reason behind the need: Backfill to a contractor who got converted to FTE

Candidate Value Proposition

The successful candidate will work with a team of experienced digital employees, across marketing, product & design, exposed to different business lines and projects.

Typical Day in the role

• Partner with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences

• Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use and optimized for discovery

• Work comfortably in Figma

• Write clear, consistent, and concise user-interface content, such as product, offer and campaign campaigns, help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice

• Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling

• Understand the needs of our customers and synthesize research outcomes into viable content and communication experiences

• Leverage communication channels to build relationships, inspire confidence, and influence decisions with your key stakeholders

• Plan ahead for upcoming deliverables; identify key stakeholders/considerations early and deliver high-quality results

Candidate Requirements/Must Have Skills:

• 5-7 years of experience as Content Designer

• 2+ experience with Figma

• 2+ years of experience with content writing for web or mobile applications

• 2+ years of CX research experience

*Please be able to provide copy of portfolio

Nice-To-Have Skills:

• Previous experience designing new web layouts

• Previous experience in SEO and GEO is very nice to have

• Previous experience as Designer with ecommerce industry is nice to have

Degrees or certifications:

- Bachelor’s degree or equivalent experience - preferred fields: design, communication, journalism, media

- SEO certification is an asset, GEO training a bonus

Best Vs average: Ideal candidate is a strong content designer who has a growth mindset, who is eager to learn, is positive, personable - willing and able to be in a variety of situations and be adaptable to those; is able to work within grey and pick up on subtleties; very detail oriented and has an editing mindset when reviewing the pages on the rebrand, strong stakeholder management skills are key to success for this role

Selection process:

1-2 rounds of interviews.

- First round would for 30 mins Video MS teams interview. With HM and Senior Team member.

Technical and Behavioral questions based on previous work history

- Second round will be in person based on how first round of interviews progress. With HM and Director.

Hiring Manager’s availability to interview: ASAP