Intermediate Agile Project Manager to support Digital Delivery across the UiPath Platform Team and the ServiceNow Customer Service Management (CSM) Team.

Our valued client is looking for an Intermediate Agile Project Manager to support Digital Delivery across the UiPath Platform Team and the ServiceNow Customer Service Management (CSM) Team

Tasks include:

• Facilitate agile ceremonies (stand-ups, sprint planning, retrospectives, and refinement sessions) for both UiPath and ServiceNow CSM teams.
• Lead Kanban-based delivery for run, grow, and transform initiatives.
• Support demand management and backlog refinement, ensuring alignment with business priorities and team capacity.
• Track and report on team KPIs and delivery metrics, including throughput, cycle time, and velocity.
• Drive continuous improvement initiatives to enhance team performance and delivery predictability.
• Collaborate with Product Owners and Technical Leads to manage dependencies and unblock delivery.
• Maintain visibility into delivery pipelines and ensure alignment with CI/CD practices.
• Use Azure DevOps (ADO) and ServiceNow Agile for work tracking, reporting, and stakeholder communication

Must have:

• Reliability security clearance with the Federal Government
• 5+ years of experience as a Scrum Master or Agile Project Manager in a technical delivery environment.
• Strong knowledge of UiPath (RPA) and/or ServiceNow CSM delivery models
• Proven experience with Kanban and Scrum frameworks.
• Familiarity with CI/CD pipelines, DevOps practices, and agile delivery tooling.
• Proficient in Azure DevOps (ADO) and ServiceNow Agile modules

Nice to have:

• Agile certification (CSM, PSM, PMI-ACP, SAFe) is a plus
• Bilingualism (English/French)