Int. HIS (Health Information System) Specialist x2 - Ambulatory & Rehabilitation Workflows - multi‑site health care client

Int. HIS (Health Information System) Specialist x2 - Ambulatory & Rehabilitation Workflows - multi‑site health care client

Duration: 3 Months (4 month extension option)

Location: Toronto (Hybrid for workshops)

Overview:

Our client is a large, academic, multi‑site health care organization delivering a full continuum of care, including acute, ambulatory, rehabilitation, and post‑acute services across the Greater Toronto Area.

The organization is currently undertaking a multi‑year, enterprise‑wide digital and clinical transformation initiative to implement a new Health Information System (HIS) across all clinical programs and sites. This initiative is foundational to improving patient experience, clinical quality, and operational efficiency, and is driven by a strong focus on clinical transformation and care redesign, not just technology replacement.

The organization is seeking two experienced HIS Specialists (Business Analysts) to support the successful implementation of a new Hospital / Health Information System as part of a large‑scale clinical transformation program.

These roles will be accountable to assigned clinical solution areas and will act as a bridge between front‑line clinical users, operational stakeholders, and technical implementation teams. The focus of these roles includes workflow mapping, system configuration support, testing, training enablement, and go‑live readiness.

1. One role will focus primarily on Ambulatory workflows.
2. One role will focus primarily on Rehabilitation workflows

Responsibilities:

• Guide workflow design and system build activities; test the system and analyze technical issues related to assigned software modules
• Conduct current‑state and future‑state workflow assessments to identify gaps, risks, and opportunities for redesign
• Identify and resolve issues within assigned application areas, as well as cross‑solution dependencies
• Work as part of an integrated, cross‑functional project team to ensure deliverables are met on schedule
• Perform quality checks on own work and participate in peer reviews as required
• Collaborate with vendor representatives and clinical end users to ensure the system meets clinical and operational requirements
• Participate in the development of training content and delivery plans based on validated workflows and configuration
• Develop and maintain project documentation, including:
• Business requirements
• Use cases
• Test scripts
• Configuration and build records
• Participate in system testing activities including:
• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Dress rehearsals
• Support device deployment, cutover planning, go‑live readiness, and post‑go‑live stabilization
• Participate in regular project meetings, contributing to issue logs, milestone tracking, and status updates
• Support change management and engagement activities to promote clinical adoption
• Troubleshoot issues raised by end users and collaborate with technical teams for resolution
• Participate in system configuration and build activities using vendor tools and application frameworks
• Prepare and facilitate stakeholder presentations and system demonstrations as required
• Develop and manage detailed project plans, track milestones, and coordinate testing, training, and change management activities to support successful implementation

Must Haves:

• Undergraduate degree or college diploma in Business, Health Informatics, Project Management, or a health‑related field; graduate degree considered an asset
• 3-5 years’ experience supporting large transformational initiatives in healthcare or the public sector
• Experience with Electronic Health Record (EHR) / HIS implementations, including configuration, testing, and go‑live support
• Participation in a major HIS or EHR implementation or upgrade
• Hands‑on experience conducting workflow redesign in hospital, ambulatory, or rehabilitation settings
• Experience with formal testing phases (SIT, UAT, dress rehearsals)
• Experience working on enterprise‑scale projects using structured project management methodologies
• Proficiency with Microsoft Office Suite; knowledge of SharePoint and MS Project considered an asset

Nice to have:

• Familiarity with clinical documentation standards, privacy legislation, and healthcare interoperability concepts
• Proven ability to translate clinical or business needs into system and workflow requirements
• Exposure to change management and stakeholder engagement practices
• Experience with analytics and reporting tools (e.g., Power BI or similar platforms)
• Experience working in a multi‑site or regional health system environment