Int. Bus Systems Analyst - 55927

Duration: 18 months (1.5 years)

Extension possible: Possibility

Conversion Possible: Not likely

Location: hybrid - currently 2 days on site, 4 days on site starting Nov 3rd - Toronto, ON

CANDIDATE PROFILE DETAILS:

Degree/Certifications Required: Post secondary, data, sql, database related certifications (preferred)

Years of Overall Experience: 2-4 years

Ideal Candidate Background: data visualization and reporting background

How will performance be measured: hitting deliverables, making sure project timelines are on time

Selling Points of Position (CVP): lots of room for growth within the team, lots of upcoming projects within automation/AI that they could be apart of

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES:

• Work with technology partners (e.g. Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.

• Define, document and translate business requirements into detailed functional specifications, taking into account non-functional requirements.

• Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.

• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.

• Participate in quality management reviews, including designs, prototypes and other requirements work products.

• Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.

• Provide operational and process-related analysis and support.

• Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture, escalating issues as needed.

• Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.

• Work with vendors to support business case development (consistent with technology requirements and guidelines) including benefits identification, RFI/RFP and service level agreements

• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

• Perform monthly reporting activities which includes weekly updates, monthly business review decks and any other ad-hoc reporting and/or analysis.

• Assist in yearly audit activities which includes evidence gathering, preparing audit response, etc.

• Provide L1 support to Power Platform use cases and manage communication, coordination with LOB and other stake holders. Also includes monitoring and managing PP tickets and working closely with Delivery and Provisioning team for further resolution.

• Assist in Incident & Change management with respect to RPA use cases (i.e. Blue Prism) which includes testing, artifacts preparation, debugging and coordinating with different stakeholders until successful production deployment / validation.

• Develop reporting and work with tools to provide line of sight on team statistics

• Assist in development of tableau monitoring dashboards to be utilized by L1 for better identification of issues

MUST-HAVE Hard Skills:

1.) Data background - SQL, database, data visualization

2.) Experience using Jira and Confluence

3.) Working within an Agile environment

4.) Experience communicating with stakeholders and customers (strong communication skills)

NICE-TO-HAVE

1.) Operations background (incidence and change management)

2.) Direct experience with tableau and Splunk tools

3.) Direct experience with RPA (blueprism, UIpath)