Business Process Analyst - 78773

Line of Business: TPS

Duration: 6 months (Possibility of Extension)

Location: Downtown Toronto (3 days per week in office)

Role Responsibilities Include (but are not limited to):

• analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.

• design business processes (To-be) and manage any subsequent changes to them.

• identify, document and analyze business rules that govern the implementation of business processes.

• test and execute processes to ensure that the right results are achieved

• examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.

• collate feedback on process performance. The collected data forms the basis of future process improvement projects

• monitor and measure the effectiveness of processes

• Perform analysis to detect inefficiencies within the scope of a given workflow

• Spreadsheet software and flow-charting tools, and various business process analysis tools

Must Haves:

• 3-5 years years process consulting (more business end)

• Strong leadership skills - some experience in leadership (Ability to run workshops)

• Ability to write procedures (must),analyze and understand process mapping as a method of visualizing an ongoing process

• Ability to analyze information from customers, vendors, and key stakeholders

• Strong understanding of business process analysis methods and skills to find ways to help clients achieve their goals

Nice To Have Skills:

• Experience with VISIO - other mapping tools

• Experience with MS Office Applications

Soft Skills:

• Strong communication skills

• Strong collaboration skills to partner with stakeholders and team members

• Excellent writing skills

Interview:

• 1 round with HM via MS Team

• Potential 2nd round with Team