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2X Senior ServiceNow Consultant support a modernization of a management capability for the client's 3-1-1 contact centre from Verint EM Pro to ServiceNow

Montreal, QC
  • Number of positions available : 1

  • To be discussed
  • Contract job

  • Published since 7 day(s)
  • Starting date : 1 position to fill as soon as possible

Our public sector client is looking for a a Senior ServiceNow Consultant to support a modernization of a management capability for the client's contact centre from Verint EM Pro to ServiceNow


1 year contract to start, chances of extension. 37.5 hours/week. Fully remote.


1st role:

ServiceNow Developer- Lower Mainland candidates only, onsite 1 day/week in Downtown Vancouver

  • 3 - 5 years of recent experience as a ServiceNow Developer, particular focus on the CMDB, ITSM and CSM skills


2nd role:

Business Systems Analyst - Local or Fully Remote (if local, onsite 1 day/week in Downtown Vancouver)


Must Haves:

  • 7+ years experience as Business Analyst/ Business Systems Analyst
  • Extensive experience with ServiceNow on the technical side
  • Strong business acumen


Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy.
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Requirements

Level of education

undetermined

Work experience (years)

undetermined

Written languages

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Spoken languages

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