Description
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Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Toronto, Martin Grove (Ontario), to come to the office on a regular basis.
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3 days office / 2 days remote
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
Reporting to the IT department manager, the technical deployment technician works in deployment (RFC) or project mode. He is mandated to examine requests falling under his or her responsibility, and supervise their planning and implementation.
Your role more specifically:
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Identify and analyze deployment solutions for the demands of operations or administrative offices;
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Propose recommendations suitable to business needs, architecture, existing applications and their impact on processes;
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Play a role in estimating the time needed for deployments;
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Produce planning and communication documentation and keeps them up to date;
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Produce technical deployment recipes and keeps them up to date;
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Execute deployments with Rona best practices in terms of planning, communication and quality
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Be responsible for deployments quality and delivery dates;
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Ensure respect for and conformance with support management office standards;
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Ensure Hardware Tier-3 support, as needed and involve Tier-2 as needed for problem solving;
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Keeping up to date with new technologies
Your profile:
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University degree or College diploma in information technology or equivalent;
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5 years’ experience in Hardware, Networks, including 3 years working in complex projects
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Experience in retailing and distribution;
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Knowledge of Cisco network equipment, Motorola wireless infrastructure and peripherals, Toshiba/IBM Surepos Cash Registers, Citrix, HP Terminals and PC’s, Cisco and Nortel phone systems
Strength(s)
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Excellent capacity for analysis and synthesis;
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Team player with leadership qualities;
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Can work well under pressure and manage multiple priorities;
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Easily adaptable to change;
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Multi-tasking ability;
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Can generalize and communicate personal knowledge;
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Can work within short time frames and tight constraints;
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Have a feel for organization, a commitment to service and a desire for quality;
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Demonstrate autonomy and initiative;
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Capacity to teach self about new systems / technologies;
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Mastery of English (spoken and written);
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Practical knowledge of Microsoft Office tools.
By joining the RONA family, you’ll enjoy many benefits, such as:
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Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
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Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
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Career growth opportunities within the company
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An inclusive and safe working environment
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Promotion of work-life balance
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An employer that’s involved in the community
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And much more!
If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
