Description
Maintenance Manager
About Us
Nestled on the shores of Lake Massawippi, Ripplecove Hotel & Spa is a high-end establishment offering a unique experience of refinement and tranquility in the Eastern Townships for over 80 years. Our commitment to excellence is reflected both in the way we welcome our guests and in how we treat our employees.
Job Description
The Building maintenance manager plays a key role in ensuring the proper functioning of the facilities. In a primarily hands-on role, they oversee the daily upkeep of buildings, equipment, and outdoor areas, while also handling certain coordination and administrative follow-up responsibilities. Their time is approximately divided as follows: 70% technical interventions, 30% management and planning tasks.
Responsibilities (by area)
1. Technical Interventions and User Support – 70%
- Respond efficiently to internal service calls from various departments.
- Perform daily maintenance tasks: repairs, adjustments, inspections, and preventive maintenance.
- Understand ventilation, plumbing, electrical, heating, and refrigeration systems.
- Carry out minor carpentry, painting, assembly, or equipment replacement work.
- Conduct regular rounds to detect any breakages or potential malfunctions.
- Maintain outdoor areas: cleaning, surfacing, furniture.
- Be present and responsive in emergency situations (breakdowns, outages, weather-related issues).
- Collaborate with internal teams to minimize impact on guest experience.
- Manage and maintain tools and equipment used on-site.
2. Management, Planning, and Administration – 30%
- Plan and organize schedules for the maintenance team members.
- Coordinate and update preventive maintenance calendars.
- Coordinate subcontractor work and ensure follow-up on timelines, quotes, and quality standards.
- Use maintenance management tools (e.g., Trello) to track and document tasks.
- Monitor departmental expenses and suggest optimization measures.
- Contribute to the training and supervision of team members.
- Ensure that facilities comply with safety and sanitation standards.
Profile Sought
- Hands-on experience in building maintenance, ideally in a hotel or commercial environment.
- Ability to perform a variety of physical tasks in an operational setting.
- Independence, diligence, and responsiveness.
- Skilled in professional, solution-oriented communication with internal users (staff).
- Familiarity with digital tracking tools and the Microsoft Office suite.
