Description
A career as a Senior Advisor Cash Management in the Commercial Banking team at National Bank is to act as the main responsible for leading the team in the set-up and ongoing maintenance of cash management products and services including preparation, completion, administration, and distribution of documentation. This job allows you to have a positive impact on the organization through your talent supporting the growth and retention of the banking centre portfolio of diversified clients, and their everyday operational banking needs.
Your job
- Team Leadership & Collaboration: Lead Cash Management Specialists in partnering with Banking Centre, Real Estate, and Equipment Finance teams to deliver comprehensive business banking solutions aligned with financial goals.
- Revenue Assurance & Process Oversight: Ensure accurate fee collection and minimize client reimbursements by overseeing service fee programming, account reviews, and error prevention.
- Client Experience Management: Promote exceptional client service by ensuring timely and effective responses that reflect the bank’s brand promise.
- Operational Compliance & Reporting: Ensure adherence to KYC/AML guidelines, manage audit participation, and oversee accurate reporting and remedial project execution.
- Marketing & CRM Engagement: Guide team involvement in marketing initiatives and ensure consistent use of CRM tools to support business development.
- Coaching & Development: Provide continuous leadership and coaching to enhance team members’ administrative and client service capabilities.
Your team
Within the Cash Management- Commercial Banking sector, you are part of a team of expert specialists' professionals, reporting to the VP and Market Lead, Edmonton Downtown District. Our team values collaboration, precision, and a commitment to client success. We offer flexible work arrangements, a supportive environment, and strong opportunities for professional growth.
Basic requirements
- Minimum 4 years banking experience of which 2 years in a business or other banking support and administrative role.
- Strong background in cash management, treasury management, payments, merchant services, liquidity, and investment products and services.
- Excellent knowledge of cash management products, services, service fees, and renewal terms.
- Solid understanding of Payment Canada Rules, knowledge of deposit and investment products, and understanding of business and cash management market knowledge
- A passionate leader and coach who can effectively empower a team and be a role model for team performance, employee engagement, and career progression.
Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!
