Description
The customer service representative answers the phone to provide general information, sells all of our mountain services, including rentals, forwards messages to the appropriate people or takes and delivers messages, accepts cash, credit card, or direct payment, and enters member data into the computer system.
The incumbent welcomes customers at the counters, answers their questions, and informs them about the services offered and the various activities at the resort. He or she also documents complaints about the goods and services offered by the establishment. He or she creates and prints season passes and registers students for snow school.
The incumbent opens and closes cash registers and ensures the cleanliness of the work area.
Translated with DeepL.com (free version)
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The incumbent welcomes customers at the counters, answers their questions, and informs them about the services offered and the various activities at the resort. He or she also documents complaints about the goods and services offered by the establishment. He or she creates and prints season passes and registers students for snow school.
The incumbent opens and closes cash registers and ensures the cleanliness of the work area.
Translated with DeepL.com (free version)
