Director, Transformation Delivery

The Global Transformation Delivery team is a fast-paced and dynamic group that provides governance and oversite over the enterprise book of work.

Reporting into the Global Lead of Transformation Delivery, the Director of Transformation Delivery will have the opportunity to lead the Governance and Reporting Activities and play a key role in the Global FP&A transformation. The responsibilities include supporting the implementation of the target state Anaplan Model for the Insurance Segments, Oversite of the monthly Transformation Committee governance process and Monthly ELT reporting on the Global Initiatives Portfolio. The successful candidate will be able to demonstrate competence in cultivating positive relationships across various areas, display financial aptitude, and communicate complex solutions effectively.

Position Responsibilities:

• Partner with the Strategy and Initiative Owners across the Segment and Global Functions to plan, coordinate and validate the various TC submission agenda topics, artefacts, and business cases

• Conduct monthly ODF reporting activities such as reviewing ODF data and reports, partner with Strategy business partners to address discrepancies, and draft commentary on portfolio performance for monthly reports

• Support the Transformation Delivery Team in gathering and testing requirements for the Global Initiatives App, responding to Strategy collaborator inquiries, and providing feedback on transformation policies

• Support the Insurance Anaplan Model implementation by collaborating with business leads to gather requirements for the model, data integration, and reporting, and work closely with Reporting & Data Integration Leads to clarify these requirements

• Contribute to the development of junior team members within the Transformation Delivery Team

Required Qualifications

• Advanced degree in a quantitative discipline or 10 years of relevant experience

• Creative problem solver who challenges the status quo to lead change

• Skilled in identifying early indicators of risk through trend analysis

• Strong understanding of the customer lifecycle across multiple lines of business and industry trends

• Ability to adapt to emerging technologies and explain concepts clearly to diverse audiences

• Experience in management consulting and engaging with senior executives

• Demonstrates agility in shifting priorities and maintains a strong internal network across the organization

When you join our team:

• We’ll empower you to learn and grow the career you want

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.