Analyst - Commercial Mortgage Credit

Manulife Investment Management is seeking an Analyst to join our Commercial Mortgage Credit team. This role supports credit underwriting, risk assessment, and ongoing oversight across a diversified portfolio of commercial mortgage investments in Canada and the United States. You will contribute to the review and analysis of commercial mortgage financing opportunities submitted by regional offices across multiple markets and property types, supporting well-informed credit decisions.

As part of a global credit platform, you will gain exposure to the full credit lifecycle, including new originations, ongoing monitoring, and credit governance while developing strong underwriting, analytical, and stakeholder engagement capabilities.

This role is suited for early- to mid-career professionals (typically 2-5 years of relevant experience) and offers increasing responsibility, ownership of deliverables, and exposure to senior stakeholders and credit decision-making forums.

Position Responsibilities:

• Credit Underwriting & Transaction Analysis

• Support the credit review and underwriting of commercial mortgage loan opportunities across property types and geographies.

• Prepare clear, concise credit memos, deal summaries, and risk assessments with increasing independence.

• Perform detailed financial analysis, including cash flow modelling, sensitivity analysis, and scenario testing.

• Assess borrower strength, property performance, and market dynamics to identify key risks and mitigants.

• Review third-party reports and due diligence materials and incorporate findings into credit recommendations.

Portfolio Monitoring & Credit Risk Oversight

• Conduct ongoing monitoring of existing loans, including annual reviews, risk rating updates, and trend analysis.

• Identify emerging credit risks and contribute to proactive credit oversight of assigned exposures.

• Ensure accuracy, completeness, and integrity of credit data and internal reporting.

Credit Analysis, Reporting & Decision Support

• Synthesize quantitative and qualitative information to support clear, well-reasoned credit recommendations.

• Support and, where appropriate, take ownership of components of materials for Credit Committees and senior management.

Market Research & Credit Insights

• Monitor real estate markets, economic conditions, and sector trends across regions.

• Incorporate market insights into transaction analysis and credit recommendations.

Credit Governance, Documentation & Audit Support

• Maintain complete, well-organized, and audit-ready credit files in accordance with internal standards.

• Ensure documentation appropriately supports credit analysis and decision-making.

• Support adherence to internal credit policies, procedures, and governance requirements.

• Partner with internal control functions and support internal and external audit requests.

• Provide accurate and timely documentation and analysis in response to audit and review activities.

Stakeholder Collaboration & Communication

• Collaborate with origination, portfolio management, and global credit risk teams across Canada and the U.S.

• Build effective working relationships with internal and external stakeholders.

• Communicate analysis and recommendations clearly and professionally, including to senior management where appropriate.

• Contribute to presentations and discussions in credit and governance forums.

• Clearly articulate key risks, mitigants, and rationale for credit recommendations.

• Contribute to recurring and ad hoc reporting, ensuring outputs are accurate, relevant, and well-structured.

Required Qualifications:

• 2-5 years of relevant experience in commercial real estate, lending, credit analysis, or financial analysis.

• Bachelor’s degree in finance, Business, Economics, Real Estate, or a related field.

• Experience with lender-side underwriting or credit analysis within a financial institution is preferred.

• Strong financial modelling and analytical capabilities (advanced Excel).

• Solid understanding of commercial real estate fundamentals (NOI, cap rates, DSCR, LTV).

• Strong attention to detail with a focus on accuracy and data integrity.

• Ability to organize, analyze, and present credit information clearly and effectively.

• Strong analytical thinking, problem-solving, and sound judgment.

• Excellent communication and presentation skills (written and verbal).

• Ability to manage multiple priorities in a fast-paced, time-sensitive environment.

• Demonstrated accountability and ownership of work.

• Ability to collaborate effectively across teams and interact with stakeholders at all levels, including senior management and audit partners.

• Commitment to Manulife’s values: integrity, collaboration, excellence, and accountability

• Bilinguisme un atout (français et anglais) - Le candidat retenu devra communiquer en anglais et en français afin de servir les clients de diverses provinces autre que le Québec.

Preferred Qualifications:

• Experience with data and reporting tools (e.g., Power BI) is an asset.

• Exposure to credit risk assessment practices, including risk rating methodologies and credit monitoring, is preferred.

• Experience supporting reporting and analysis for internal stakeholders is an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.