IT Business Analyst

The IT Analyst, Business Intelligence and Digital Innovation reports to the Manager, Strategy and Organizational Performance. The incumbent leads the evolution of the organization’s systems and optimizes data management. They develop business tools and lead digital innovation initiatives.

This role combines IT operations management with business application optimization. The position requires the development of business intelligence capabilities and oversight of artificial intelligence initiatives. The incumbent is responsible for data and systems governance and coordinates the company’s digital projects. Acting as a central liaison between internal teams, technology vendors, and implementation partners, they ensure the continuity of critical systems, support business decisions through data, structure digital initiatives, and ensure technology solutions remain aligned with the organization’s operational, financial, and strategic needs.

Candidate Profile

• University degree in Computer Science, Information Technology Management, Business Intelligence, or another relevant field.
• 2 to 4 years of experience in a similar role.
• Strong business acumen with the ability to translate operational needs into practical, sustainable technology solutions.
• Solid understanding of ERP and CRM systems, Power BI, Microsoft platforms, data integrations, and collaboration tools.
• Knowledge of Microsoft solution configuration, particularly Dynamics 365 CRM and Business Central; relevant certification or training is considered an asset.
• Strong analytical, organizational, documentation, communication, and knowledge transfer skills.
• Demonstrated ability to manage priorities, user access, risks, budgets, vendor relationships, and operational continuity with rigor.
• Ability to collaborate effectively with internal teams, vendors, and implementation partners.
• Strong interest in innovation, artificial intelligence, automation, and data-driven decision-making.
• Proficiency with digital tools, including Microsoft 365, PowerPoint, Excel, Power BI, and project management applications.
• Bilingualism (French and English) is essential, both written and spoken.

Working Conditions

• Full-time position.
• On-site presence required four days per week, except during the first month, when five days per week on-site are required to support onboarding and integration.
• Comprehensive benefits package in a collaborative and empowering work environment.

To simplify the text, the masculine form is used as a gender-neutral reference throughout this document.