Quality Analyst

Build your best future with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience that is focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

• Competitive Pay

• Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care, Dental, and Vision

• Paid statuary holidays and paid vacation days

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Who we are

Founded in 1994, Silent-Aire is a technology-driven company that designs, engineers, and manufactures hyperscale cooling and modular data center solutions. Silent-Aire employs over 3000 people, with a total of 13 manufacturing facilities and over 1 million sq/ft of capacity in Edmonton, Alberta; Gilbert, Arizona; and Dublin, Ireland. There are sales/service centers in Seattle, Washington; Boardman, Oregon; Ashburn, Virginia; and Dublin, Ireland. Since May 2021, Silent-Aire has been a part of Johnson Controls' Data Center Solutions group. To learn more, please visit https://www.silent-aire.com/.

What you will do

You will be responsible for examining quality data to identify trends and gaps in processes across various departments. Additionally, you will conduct internal and supplier root cause investigations, monitor QA systems, and analyze performance data. You will also advise and present to the executive team on company quality performance and KPIs and set goals.

How you will do it

• Perform internal QA audits that are compliant with corporate policies, practices, and procedures.

• Assist with the maintenance of QA monitoring programs, including audits and controls.

• Promote and advocate quality achievement and performance improvement across the organization.

• Audit compliance with local, national, and international standards and legislation.

• Utilize field data to create and present historical data and trending data to Executives and customers.

• Lead Root Cause investigations.

• Analyze and present quality data.

• Create and maintain QA/QC documentation.

• Performs all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.

• Other duties as required.

What we look for

Required:

• Post-secondary education in an appropriate field or a combination of education and experience

• Minimum 3 years of direct work experience with QA systems, regulations, guidelines, and associated standards

• 3+ years of client engagement experience

• Knowledge of QA cause and effect methodologies

• Proven experience conducting Corrective and Preventative Action (CAPA) and Root Cause Analysis (RCA)

• Highly motivated and self-directed, capable of multi-tasking, and able to work with minimal supervision

• Extremely detail-oriented and analytical thinker

• Able to interface directly with cross-functional teams

• Strong problem identification and resolution skills

• High level of proficiency with Microsoft Office, particularly Excel

• Strong work ethic and positive team attitude

• Clear and concise communication ability

• Occasional shop environment, requiring adherence to safety policies and exercise of caution, as the environment presents many naturally occurring hazards

• Ability to work and communicate with prudence, while effectively managing time, completing tasks, and working safely

Preferred:

• Experience in HVAC industry

• Training and/or experience of Six Sigma techniques and Lean Manufacturing

• Training and/or experience in ISO 9001 and ISO 45001

HIRING SALARY RANGE: $61,000 CAD - $76,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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