Director, Plant Operations

Director, Plant Operations (Silent-Aire)

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Position Summary

Lead end-to-end multi-site plant operations to deliver outstanding Safety, Quality, Delivery, and Cost (SQDC) results. This role owns the daily performance and the long-term transformation of manufacturing across operations for the desired plant(s). You will build high-performing teams, simplify processes, and partner cross-functionally to meet commitments, accelerate growth, and elevate the customer experience.

Key Outcomes (first 12 months)

• Safety: TRIR/recordable incidents reduced; 100% compliance with OHS/OSHA and company safety standards.

• Quality: First-pass yield 98% and EPPM reduction of 50% year-over-year.

• Delivery: 95% on-time delivery and schedule adherence across all programs.

• Cost/Productivity: Labor efficiency and throughput improved via Lean/5S; departmental budget delivered to plan.

• People & Culture: Build a capable leadership bench; increase engagement measured by Your Voice results and voluntary turnover with targeted action plans.

Responsibilities

• Own daily, weekly, and monthly production performance (SQDC) with visible tiered reporting and problem-solving.

• Plan and execute production schedules; optimize shift configurations, labor allocation, and capacity to meet demand.

• Ensure robust materials flow in partnership with Procurement, Inventory, and Logistics to prevent shortages and delays.

• Maintain plant facilities readiness (security, access control, fire prevention/protection, preventive maintenance, housekeeping).

• Promote and enforce a culture of safety and well-being; lead by example.

• Responsible for appropriate staff levels to meet requirements of the department

• Ensure compliance with Johnson Controls/Silent-Aire safety programs and OHS/OSHA, Regulations, and Code.

• Drive 5S and visual management standards across all departments.

• Build and develop a high-performing operations leadership team.

• Partner with HR on workforce planning, recruitment, performance management, coaching, and retention.

• Foster an inclusive, collaborative culture grounded in accountability and continuous improvement.

• Identify and execute cost, productivity, and quality improvements; standardize best practices.

• Resolve escalated customer issues quickly; drive root-cause elimination and transparent communication.

• Collaborate with Sales, Engineering, Quality, and Supply Chain to align on forecast, design-for-manufacture, and launch readiness.

• Champion our business system for operations utilizing daily management and problem-solving to remove waste and simplify workflows.

• Establish and maintain standard work, tiered daily management, and visual performance boards.

• Implement corporate policies and operational structure; ensure regulatory and ethical compliance.

Qualifications

Required

• 10+ years of progressively responsible experience in manufacturing/operations; 5+ years leading multi-department plant teams.

• Technical, engineering, or business degree (or equivalent experience); advanced degree preferred.

• Proven track record delivering SQDC results, budget, and on-time delivery.

• Knowledge of OHS/OSHA and Employment Standards; strong safety mindset.

• Proficiency with Microsoft Excel, Word, PowerPoint; ability to interpret financial statements and KPIs.

• Excellent communication, negotiation, and conflict resolution skills; strong customer orientation.

Preferred

• Lean/Kaizen/Six Sigma training; experience leading Lean.

• Experience with manufacturing engineering collaboration and ERP/MRP environments.

Competencies

• Strategic & systems thinking; decision quality.

• Coaching & talent development; builds effective teams.

• Data-driven problem solving; continuous improvement mindset.

• Stakeholder management; drives accountability and results.

Working Conditions

• Onsite role; occasional travel as needed.

• Ability to flex hours to meet production demands.

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