Senior Leader, Project Support & Results Office - Redevelopment & Major Projects

Join our collegial-spirited team at Burnaby Hospital as we build for the future of health care in Burnaby.

The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and surgical health care campus. Phase one is slated to open in spring 2025 and phase two in 2030.

Highlights of the two-phase redevelopment project include:

• Expanded Emergency Department with additional treatment spaces
• New health care pavilion with 83 beds to support maternity, neonatal intensive care, medicine and mental health patients
• New operating rooms, procedure rooms and recovery spaces
• New acute care tower with 160 beds
• New medical imaging department
• New integrated BC Cancer Centre

Burnaby Hospital plays an essential role to those living in the community by delivering a variety health care services. Services and specialties include emergency medicine, intermediate-level critical care, medical imaging, internal medicine, hospitalist medicine, geriatric medicine, neurology, gastroenterology, palliative, psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology and plastics specialties.

Position Highlights

We are seeking a Senior Leader, Project Support & Results Office (PSRO) to hold leadership and management accountability for the successful delivery and achievement of projects through the phases of the Burnaby Hospital Redevelopment project.  

You will join a highly talented and diverse project team focused on integrating technical and clinical systems aligned with capital asset delivery with strategic priorities. We are composed of hardworking professionals who thrive in an inspiring collaborative culture. Your experience in project and change management, along with a good understanding of the healthcare system will be key to success.

Build on your education and experience as you:

• Lead the Project Support & Results Office and  support the portfolio of projects ensuring the successful transition from project delivery to operational implementation
• Responsible for developing project management documentation such as Project Charters, Project Implementation Plans, and Change Management Plans.
• Establish PSRO operating processes, tools and standards to  lead the project through Planning, Implementation, Monitoring, and Controlling phases focused on, but not limited to the WBS breakdown, work plans and project schedules, documentation control, records management, quality, risk management, issue logs, project reporting,  training and change management
• Plan and develop business and project management processes, techniques, workflow models, standards and tools in support of project service delivery teams
• Ensure project management processes optimizes efficiency and meets established standards for all project management components
• Provide strong and effective leadership, technical guidance, coaching, training, mentorship and human resource management to assigned project staff and contractors
• Lead development, maintenance and distribution of reports in relation to project management controls
• Plan, implement, and improve project management best practices and tool sets to streamline project processes / procedures and maximize operational effectiveness.
• Build strong relationships with the team, vendors, stakeholders, & ensure the delivery of effective, client-focused services.

Are you motivated to join our team? We will be looking for you to have the following:

• Bachelor's degree in Engineering, Business or related discipline;
• Certification in Project Management (PMP);
• 10 years progressive project management experience inclusive of a major complex capital project;
• 3 years in a leadership capacity in a PMO environment.

* An equivalent combination of education, training and experience may be considered.

This is a Regular Full Time opportunity located at Burnaby Hospital.

If this sounds like the ideal role for you, here are more reasons why we think you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with professionals who are outstanding in their respective fields.
• Competitive salary package, including comprehensive health benefits coverage.

Are you passionate about setting direction focused on building an engaging environment that challenges others to achieve their goals? In a career with Fraser Health, you will be a part of a dedicated team of providers in a vibrant and fulfilling health care environment. We value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.

Take the next step and apply so that we can continue the conversation about this valuable position.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Leader, Project Support & Results Office, holds leadership and management accountability for the successful delivery and achievement of projects throughout all phases of the Project.

In collaboration with Leaders, Project Managers and Project Teams (both Fraser Health and Contractors, leads the PSRO and the portfolio of projects to ensure the successful transition from project delivery to ongoing operations.

Accountable to establish project management processes, costing, timelines, standards, reporting, measurement/evaluation and communication related to project planning, development, management and implementation utilizing best practices, continuous improvement and project management principles. Ensures overall alignment of project, program, and portfolio management processes & practices.

Establishes and maintains effective relationships with stakeholders, project leaders/teams; is key resource and advisor on project management issues, tools and techniques. Coordinates project status reporting to stakeholders; provides effective Human Resource leadership, supervision, mentoring and training to staff/project team members.

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated advanced project management experience with multi-faceted projects, preferably in a health care environment
• Working knowledge of the PMO function and accountability within a multifaceted build/redevelopment environment.  
• Demonstrated knowledge of project management principles including estimating, tendering, scheduling, project design development, project planning, design drawing interpretation, construction practices, value engineering, risk analysis, alternative procurement methods, interior fit-up and base building construction techniques, contract administration, portfolio and program management.
• Demonstrated experience in dealing with professional service providers such as architects, interior designers, engineering firms, construction managers, cost consulting firms, brokerage firms, general contractors.
• Proven leadership abilities to motivate, manage and direct staff resulting in a consistent well managed service to the client.
• Excellent interpersonal and communication skills.
• Ability to resolve distinct differences of opinion or approach; ability to promote or negotiate on clients behalf.
• Advanced writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate.
• Advanced presentation skills to present, rationalize, and debate with client executive.
• Excellent interpersonal and communication skills.
• Strong knowledge of building codes, occupational health and labour regulations.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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