Description
SUMMARY OF THE POSITION
Person who maintains discipline, answers the phone, transfers messages as well as provides surveillance and maintenance for the institution's properties.
SPECIFIC FUNCTIONS
Person who, in accordance with existing policies, ensures the protection and well-being of all youth in placement and children and workers as well. She/he reports incidents to the persons in charge. She/he intervenes in emergency situations.
She/he provides assistance to childcare workers when clients become overly aggressive and endangering the well-being of others and self by applying the necessary restraining measures.
She/he provides constraint and continual supervision to a client when restraining and isolation measures have been applied. Be able to identify when an emergency or crisis (clients) and to apply the preventive or restrictive measures. To assist in the enforcement of the rules and regulations within the center. Make the necessary reports pertaining to major incidents and offences against self, other and property.
She/he greets people entering the institution, provides surveillance, ensures the protection of users and responds to their needs.
