Client Engagement Manager (Consulting Services)
Compugen Inc.
Richmond Hill, ON-
Number of positions available : 1
- Salary To be discussed
- Published on January 7th, 2026
-
Starting date : 1 position to fill as soon as possible
Description
About Compugen
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
The Engagement Manager acts as a strategic partner for assigned customer accounts, focusing on aligning consulting services with client business objectives and long-term success. Working closely with Account Executives and internal teams, the role supports account strategy, sales initiatives and ensures cohesive engagement models that enable high-quality customer experiences. Through a consultative approach, the Engagement Manager helps customers navigate complex technology initiatives, removes engagement barriers, and contributes to the growth and maturity of Compugen’s consulting practice as a trusted Tech Ally.
Key Responsibilities:
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#LI-RB1
Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us - it's a way of life. We believe that technology is the conduit, but our people - they are the connection that truly makes the magic happen!
Our Culture
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals - we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
Position Overview:
The Engagement Manager acts as a strategic partner for assigned customer accounts, focusing on aligning consulting services with client business objectives and long-term success. Working closely with Account Executives and internal teams, the role supports account strategy, sales initiatives and ensures cohesive engagement models that enable high-quality customer experiences. Through a consultative approach, the Engagement Manager helps customers navigate complex technology initiatives, removes engagement barriers, and contributes to the growth and maturity of Compugen’s consulting practice as a trusted Tech Ally.
Key Responsibilities:
- Act as a strategic engagement lead, partnering with Sales Account Executives to identify, qualify, and develop consulting opportunities within existing and new customer accounts;
- Develop and maintain strong relationships with clients and candidates to understand their needs, expectations, and priorities;
- Serve as the primary negotiator between clients and candidates, ensuring competitive and mutually beneficial agreements on salary, benefits, and overall compensation packages;
- Serve as a client-facing advisor, positioning Compugen’s consulting services and capabilities to address business challenges and drive measurable outcomes;
- Drive account growth by uncovering upsell and cross-sell opportunities, contributing directly to pipeline development and revenue generation;
- Collaborate closely with account managers and the recruitment team to align client demand with consulting capabilities and talent availability;
- Engage executive and senior stakeholders to understand business priorities, transformation initiatives, and investment drivers;
- Translate customer needs into consulting solutions, statements of work, and service offerings that clearly articulate value and return on investment;
- Support pre-sales activities, including solution design, pricing strategies, proposal development, and client presentations;
- Own the commercial relationship post-sale, ensuring alignment between contracted services, evolving customer needs, and future opportunities;
- Monitor customer satisfaction and engagement health to proactively drive renewals, expansions, and long-term partnerships;
- Act as a trusted escalation point while maintaining a strong commercial focus on relationship preservation and growth;
- Advocate for customer and market feedback internally to continuously refine consulting offerings and go-to-market strategies;
- Ensure service delivery aligns with promised outcomes to reinforce Compugen’s value proposition and support continued business development.
- 6+ years of business development experience in a consulting and staffing environment
- 5+ years of relevant contract management experience.
- Proven experience delivering services to government and large enterprises organisations
- A keen understanding of overall IT service delivery and a solid understanding of how customer requirements dictate service delivery.
- Demonstrated ability to create and execute a customer experience strategy and drive measurable customer success.
- Strong understanding of statistical, analytical, and financial principles and processes.
- Ability to interact successfully with business and IT.
- Demonstrated leadership skills with direct and indirect reports.
- Strong overall infrastructure knowledge, with advanced technical skills considered an asset.
- Exciting, fast-paced challenging work environment
- A culture where authenticity and diversity are valued
- Professional development
- Participation in Women in Technology Network
- Opportunities to give back to our local communities
- Collaborative supportive team members
- Remote work/hybrid work options
- Work/life flexibility
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
#LI-RB1
Requirements
Level of education
undetermined
Work experience (years)
undetermined
Written languages
undetermined
Spoken languages
undetermined
- Share this page
- Share on Facebook
- Share on Twitter
- Share on LinkedIn
- Print the offer
More similar jobs like "Client Engagement Manager (Consulting Services)"
-
Director Corporate Cash Management Solutions
Toronto,ON
Published today
-
Regional Director (Wholesaler)
Toronto,ON
Published since 1 day(s)
-
Department Manager- Lumber Yard
Etobicoke,ON
Published since 1 day(s)
See more similar jobs
Search more jobs
We create the perfect match
Jobillico displays the best jobs that fit your profile.
Upload your resume
job seekers also viewed.
-
Med Care Manager Union
Markham,
-
Key account manager
Brampton,
-
Manager Finance Support Job Details | Purolator
Mississauga,
