EDI Specialist

- Provide Level 2 support for SEEBURGER BIS and EDI applications.
- Monitor, troubleshoot, and resolve EDI transmission issues, message failures, and mapping errors.
- Collaborate with business users, trading partners, and internal teams to onboard and support EDI integrations.
- Perform configuration and maintenance of EDI maps and workflows.
- Manage incidents, service requests, and changes using ITSM tool.
- Ensure compliance with SLAs and support documentation standards.
- Liaise with SEEBURGER support for advanced troubleshooting and product issues.
- Participate in system upgrades, patch management, and performance tuning activities.
- Create and maintain technical and user documentation for support and onboarding processes.

• Process management and process administration experience (ensuring that processes are followed, defining them and administrating them)
• Strong multi-tasking, time management and organizational skills necessary to manage tasks
• Excellent communication (verbal and written) and interpersonal skills; ability to present ideas and solutions in user-friendly language.
• Highly motivated and self-direct
• Proven analytical and problem-solving abilities
• Able to develop and interpret technical documentation for training and end user procedures

The successful candidate will need:
- A degree or diploma in Information Systems related studies
- Overall 6+ years of experience in EDI
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#LI-SH1

• Analytical Thinking

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team-one of the largest IT and business consulting services firms in the world.