Manager, AI Business Value Creation

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This role supports the advancement of Artificial Intelligence (AI) at BMO InvestorLine to drive revenue, enhance the customer experience, and improve efficiency. The ideal candidate will combine an exceptional, cross-functional program management skillset with a deep understanding of modern AI capabilities and value accretive applications in the financial services industry.

AI Strategy & Value Creation

• Support the development of BMO InvestorLine's AI strategy
• Support operating model design to enable our AI strategy
• Drive the ideation, prioritization, and synthesis of high-impact AI opportunities for InvestorLine, including organizing and facilitating workshops to engage business and technical stakeholders
• Develop robust, data-driven, quantitative business cases for initiatives
• Engage with vendors to scope solutioning of initiatives
• Advocate on behalf of the employee, customer, and business throughout the AI product lifecycle - ensuring alignment with business strategy and evolving goals
• Develop clear, compelling narratives with business value-driven quants to secure funding and executive buy-in
• Bring a responsible AI mindset to value creation, establishing robust risk management and governance processes
• Track and communicate business value through and post launch
• Stay abreast of AI developments relevant to our business and industry

AI Program Management

• Lead and manage all phases of the AI initiative lifecycle, including design, development, testing, deployment, and sustainment of solutions
• Develop and maintain AI roadmap, with clear timelines, interdependencies, and resource plans
• Build governance frameworks, define and track KPIs, and take the lead on Wealth and BMO risk reviews
• Manage E2E vendor engagements for prioritized initiatives, from initial scoping through implementation
• Craft business and technical requirements in partnership with business and technology teams
• Own sprint execution & delivery of initiatives while collaborating with business and technology teams
• Maintain backlog of features and initiatives, working cross-functionally to confirm trade-offs and priorities
• Manage delivery to agreed-upon milestones and sprints, proactively communicating and addressing risks & bottlenecks
• Coordinate across T&O, risk, compliance, change mgmt. etc. to unlock clear delivery paths
• Translate initiative performance tracking into lessons learned for iterative improvement
• Build a playbook for scalable, repeatable, AI program delivery across InvestorLine and BMO

Qualifications

• Minimum 3 years of relevant experience and a Bachelor's or Master's degree in relevant STEM field, or an equivalent combination of education and experience
• Expert knowledge of Artificial Intelligence, Machine Learning, and applications in industry
• Expert at managing cross-functional programs from conceptualization to delivery and sustainment
• Experience in driving agile / sprint based projects
• Experience with AI deployment in highly regulated industries
• Experience in project planning and execution, risk / issue management, stakeholder communication
• Verbal & written communication skills - Expert
• Collaboration & team skills - Expert
• Analytical and problem solving skills - Expert
• Influence skills - In-depth / Expert
• Data driven decision making - In-depth / Expert

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.