Patient Registration Clerk

The successful applicant will work in compliance with all relevant and applicable legislation and Hospital Policies and Procedures, will practice the Bluewater Health Standards of Performance Excellence and will fulfill their role within the Attendance Support Program parameters. The successful applicant will also possess effective communication and interpersonal skills, will have the ability to work independently and as part of a team, and will have strong attention to detail and accuracy.

Each member of Bluewater Health is called to embrace patient and family-centred care in its fullest form. This includes using techniques and strategies to communicate “I care and I respect you,” providing information in a way patients and families can understand, listening to patients and families to learn what an exemplary healthcare experience means to them, and seeking their perspective throughout their stay and during improvement initiatives.

Qualifications:

• Grade 12 graduate or equivalent required
• College Diploma in Office Administration -Medical preferred

Skill, Ability and Experience:

• Intermediate level proficiency using the MS Office Suite of products required
• Accurate Computer keyboarding skills required
• Knowledge of Medical Terminology required
• Recent patient registration experience preferred
• Previous clerical experience in a medical or health care setting preferred

Principal Duties:

• Registers and requisitions patients for a variety of departments within Bluewater Health
• Operates telephone switchboard to relay incoming, outgoing and inter-office calls
• Assigns appropriate beds for all inpatients, including direct, emergency, elective and repatriation cases.
• Review daily accommodation discrepancies and organize moves to appropriately place patients and gather maximum revenues (ward, semi-private, private).
• Follows and facilitates the repatriation process for patient transfer to Bluewater Health
• Collaborates with nursing to move patients to the appropriate level of care. Maintains and communicates a global picture of hospital capacity at all times.
• Utilizes effective verbal communication and decision making in acting as a liaison between the clinical departments in facilitating the continuous throughput of patients
• Works under pressure with strict timelines while multitasking work in a busy setting
• Participates in unit/department and Hospital Quality Improvement initiatives
• Completes continuing education requirements as necessary
• Other related duties as assigned

Selection will be made on the basis of ability, experience and qualifications as per Article 11.04 of the SEIU Collective Agreement

The material contained herein is provided for informational purposes only. All open jobs offered by Bluewater Health on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within Bluewater Health which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Bluewater Health attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Bluewater Health is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

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